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Professional Services Operations Consultant(Business Opoerations ) @ Agilite Group

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 Professional Services Operations Consultant(Business Opoerations )

Job Description

Just an fyi for the services Op's consultant role - feels like the candidates are being vetted more for project management - but this is more of an operations analyst role, just FYI. we need to dive in more to the business operations and analytics - resource capacity/staffing, revenue processes, creating dashboards, data extraction. This person needs to be a builder and not just an executor, as we need to create the processes for revenue tracking, forecasting, and capacity planning.

Can you please have the vendor confirm if the candidate can independently build capacity plans for the org that would highlight how many resources are needed to deliver the work? And if they know how to create a revenue forecast model with planned vs actuals?


experience in creating up SOPs, working on capacity planning, defining KPIs, setting up dashboard and running and various reports

should have experience in defining processes and setting up KPI dashboards and creating SOPs. Should be ready to setup and manage new processes and procedures.

Need exp in:

  • PSA Tool Program Management
  • Professional Services Project Governance
  • Revenue Tracking, Forecasting & Reporting
  • Services Re-org Support
  • Services Project Resource Allocations & Staffing Support
  • Standard SOPs & Process Documentation

Job Classification

Industry: BPM / BPO
Functional Area / Department: Engineering - Software & QA
Role Category: Software Development
Role: Technical Lead
Employement Type: Full time

Contact Details:

Company: Agilite Group
Location(s): Bengaluru

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Keyskills:   Revenue Management PSA Professional Services

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₹ 50,000-3 Lacs P.A

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Agilite Group

Agilite Group is a Global Systems Integrator specializing in Data Integration using Talend / Big Data Technologies like MapR,Cloudera / Digital Experience/ Cloud migration/ Blockchain,IOT and ML Technologies and is headquartered in Charlotte, North Carolina. Over the past decade, Agilite has he...