Trainer
- People Group
- 3 - 5 years
- Hyderabad
- 3 months ago
- Email to a friend
- Report this job
Job Description
Responsibilities
Design and maintain various training manuals and work books, with particular emphasis on
keeping content up to date, through liaison with the supervisor.
Compile and submit monthly report on training activities and needs on a timely and concise
manner.
Assist in the delivery of formal induction and process for new hires training.
Providing Effective Training Sessions for Agent & Middle level to improve the Productivity
Coaching Team Members on Soft Skills & Process Organize and present activities that will
reinforce the learning process.
Develops individual results by maintaining policy and procedure resources; providing coaching;
conducting training sessions; developing outcome improvement resources
Improves training effectiveness by developing new approaches and techniques; making
support readily available; integrating support with routine job functions.
Trainer needs to test the new staffs.
Periodic tests are necessary to know the performance of trainee. It also assists in personal
evaluation process.
Based on the evaluation, trainers recommend improvements.
Requirements.
Bachelors Degree.
2 years experience developing the above skills. Experience must include tele-marketing job.
1 year experience as Trainer in a domestic call center with a team of more than 20 trainess
Fluency with general desktop productivity software.
Excellent written and verbal communication skills, Strong people, interaction skills Clear diction
and clarity in speech (nasal voice, lisps, stammer etc to be avoided).
Extremely detail oriented and ability to organize. Problem-solving ability & creative - out of the box thinker.
Job Classification
Industry: E-Learning / EdTechFunctional Area / Department: Sales & Business DevelopmentRole Category: Retail & B2C SalesRole: Retail & B2C Sales - OtherEmployement Type: Full timeContact Details:
Company: People GroupLocation(s): Hyderabad
Keyskills: Training Sales Training Process Training Nht
People Group
Shaadi.com, part of Anupam Mittal promoted People Group, is one of India's best known Internet brands and the worlds largest matrimonial service. It was founded with one simple objective - to provide a superior matchmaking experience to Indians all over the world. The company pioneered online matrim...
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in