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Assistant Manager - Claims @ Bandhan Life

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 Assistant Manager - Claims

Job Description

Designation: Assistant Manager - Claims

Reporting to: Sr. Manger - Claims

Function: Operations & Claims


Key Purpose

  • Claim assessment / adjudication / evaluation / decision
  • Support in drafting requirements for Claims System / automation / new products, its maintenance and improvement
  • Fraud mitigation
  • Customer satisfaction

Role Responsibilities: (Broad Job Responsibilities)

  • Responsible for adjudicating individual death, rider & Group claims as per policy T & C & regulatory guidelines
  • Co-ordination with investigation agencies, Re-Insurers
  • Identifying & highlighting emerging fraud trends
  • Responsible for performing system related testing and ensuring completion within defined timelines
  • Process documentation & MIS preparation
  • Management & handling of claims helpdesk / queries related to claim process
  • Handling queries related to claim process and management of claims helpdesk (i.e. responding to customers, partners, sales, industry mails)

Key Internal customers

  • Sales, Partner, Customer Service, Finance, IT, Legal & Compliance

Qualification

  • Any Graduate/ Post-Graduate (preferably Medic/ Paramedic)
  • Licentiate/Associate/Fellow from Insurance Institute of India

Experience

  • Should have worked in the Claims Department of a Life Insurance Co. for a minimum of 3-4 years

Competencies

  • Professional attitude with the ability to demonstrate high ethical standards
  • Ability to work & adapt to a dynamic environment
  • Excellent analytical & communication skills
  • Clearly demonstrates energy and perseverance towards achievement of goals

Job Classification

Industry: Insurance
Functional Area / Department: BFSI, Investments & Trading
Role Category: Life Insurance
Role: Claims Executive
Employement Type: Full time

Contact Details:

Company: Bandhan Life
Location(s): Mumbai

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Keyskills:   MIS Preparation Fraud Investigation Claim Settlement Claims Adjudication Claims Processing Claims Management Claim Investigation Claims Handling

 Fraud Alert to job seekers!

₹ 4-6 Lacs P.A

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Bandhan Life

One Diagnostics has established its presence in West Bengal, Assam, Bihar, Odisha, Jharkhand and Chattisgarh through over 250 collection points. By end of 2018 we aim at having around 1000 collection points with the addition of two more excellence centres.