Capacity Management Expert
- Fiserv
- 7 - 12 years
- Pune
- 26 days ago
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Job Description
We are looking for Capacity Management Expert for our Pune offices, please refer the details below:
Job Location: Pune
Exp. Range: 7 to 12 Years
Job Description:
What does a successful Capacity Management Expert Team do?
- Manages and optimizes capacity planning and management processes.
- Implements and oversees cloud FinOps strategies to ensure cost-effective cloud usage.
- Utilizes monitoring tools such as Splunk, Dynatrace, and Moogsoft to track and analyze system performance.
- Collaborates with cross-functional teams to ensure seamless integration of capacity management with SDLC and ITSM processes.
- Develops and maintains scripts using Shell scripting, Python, and Ansible for automation and efficiency.
- Integrates AI and ML techniques to analyze capacity usage trends and perform predictive analysis.
- Conducts data analysis to identify patterns and insights for proactive capacity management.
- Provides expertise in operating systems and ensures optimal performance and scalability.
What you will do:
- Oversee the planning, execution, and evaluation of capacity management activities to optimize service delivery.
- Develop and implement capacity management strategies and methodologies to enhance process effectiveness.
- Ensure thorough documentation and adherence to capacity management policies and procedures.
- Use monitoring tools to track and manage capacity-related metrics.
- Conduct regular training sessions and workshops to elevate capacity management awareness across teams.
- Analyze capacity management processes and deliver insights to support data-driven decisions.
- Embrace emerging technologies to enhance capacity management practices and automate workflows.
What you will need to have:
- Bachelors degree in Information Technology, Computer Science, or a related field.
- Minimum of 8+ years of experience in IT Service Management (ITSM), with a strong focus on capacity management.
- Proven experience with integrating capacity management processes with ITSM tools.
- Proficiency in using monitoring tools for managing capacity-related metrics.
- Excellent communication, facilitation, and presentation skills, with the ability to influence stakeholders.
What would be great to have: (Optional)
- Knowledge of data visualization and reporting tools.
- Familiarity with AI and ML applications within ITSM and capacity management.
- Scripting skills in Python to automate capacity-related tasks.
- Experience with monitoring tools for analyzing impacts on service performance.
Job Classification
Industry: Software ProductFunctional Area / Department: IT & Information SecurityRole Category: IT Infrastructure ServicesRole: IT Infrastructure Services - OtherEmployement Type: Full timeContact Details:
Company: FiservLocation(s): Pune+ View Contact
Keyskills: Capacity Management Dynatrace Splunk Monitoring IT Infrastructure
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