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Customer Care Executive @ Teleperformance

Home > Customer Success

 Customer Care Executive

Job Description

  • Greetings Kolkata! Teleperformance is hiring for domestic voice process.

Role & responsibilities:

  • Resolving customer's issue via calls.
  • Working in a team
  • Meeting the basic scores & compliance.
  • Maintaining the basic work hygiene
  • Should be polite & Co-operatable

Preferred candidate profile

  • Excellent communication in English and Hindi.
  • Available for 24x7 shift and 9.5 work hours (8.5 net production and 1 hour break)
  • Ok with voice process
  • No leave requirement in upcoming 3 months

Perks and benefits

  • Smart work campus
  • Large Cafeteria access
  • PF, ESI/Mediclaim, Gratuity

Interview rounds:


1. HR Round

2. Assessment Round

3. Operation Round

Contact:


If you are interested, kindly connect to -


HR Bishal Prasad Baitha

8789141***

bi**********a@te****************s.com


Or,


HR Ritwika Mondal

9903981***

ri***********l@te****************s.com


N.B: If you are coming for walk-in interview, please mention HR Bishal or HR Ritwika on the top of your resume.

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success
Role: Customer Success Associate
Employement Type: Walk-ins

Contact Details:

Company: Teleperformance (TP)
Location(s): Kolkata

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Keyskills:   Customer Care Voice Process Customer Handling Domestic Process Problem solving skills Fluent English Communication

 Fraud Alert to job seekers!

₹ 1.75-2 Lacs P.A

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Teleperformance

Teleperformance (TP) Teleperformance is a multinational company founded in 1978 with headquarters in France. They provide services for debt collection, telemarketing, customer relationship management, content moderation, and communication.