HIRING FRESHERS FOR DIGITAL CONTENT MANAGEMENT - MUMBAI
As an Agent, you are responsible to
Review content- user profiles, videos, texts, images etc
Investigate and apply client policies.
Escalate and/or resolve the issue that is reported by users or flagged by the system.
Stay up to date with any changes on policies/process.
Investigate, resolve, and relay complex content issues to the broader Trust and Safety team.
Identify improvement opportunities in workflow and suggest solutions to improve quality and overall efficiency of the process.
Participate in continuous training programs and workgroup discussions for optimal development in the role.
Engage in conversation around socially sensitive topics with the purpose of keeping our communities safe
Engage in the well being activities
Meet desired efficiency established by business
Additionally -
Graduate in BA, B. Com, or relevant field
Rotational Off (Weekends may be working)
Work From Office Profile-
This is a Work from Office Role
Must Have - Candidate should have completed graduation & should have marksheet and degree or provisional certificate.
Please share your updated resume on sw***********a@nl****h.in
Keyskills: fresher digital media Digital Advertising digital content Social Media online media management Excellent Communication Skills Online Marketing Digital Marketing