Operations Executive
- Krishna Nursing Home
- 1 - 6 years
- Coimbatore
- 25 days ago
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Job Description
Role & responsibilities
Key Responsibilities:
A. Departmental Oversight:
- Ensure seamless operations of IP, OP, Nursing, Housekeeping, Pharmacy, and Facility teams.
- Implement standard operating procedures (SOPs) for each department and ensure strict adherence.
- Coordinate with department heads to ensure target KPIs are met.
B. Patient Experience:
- Monitor patient movement and reduce waiting times in OP/IP areas.
- Address and resolve patient and attendant concerns efficiently.
- Implement systems to gather and act on patient feedback.
C. Workforce Management:
- Supervise scheduling, attendance, and leave management of departmental staff.
- Ensure timely performance reviews and productivity checks.
- Assist in recruitment and onboarding of departmental staff.
D. Facility & Infrastructure:
- Oversee cleanliness, safety, and maintenance of all hospital facilities.
- Ensure that pharmacy, medical, and non-medical inventory is maintained optimally.
- Conduct regular audits of physical infrastructure and ensure timely repairs.
E. Compliance & Reporting:
- Ensure all operations are compliant with local regulations, hospital policies, and quality standards.
- Prepare weekly and monthly MIS reports for management review.
- Coordinate audits and inspections as required.
F. Coordination & Communication:
- Serve as the communication bridge between departments and top management.
- Conduct regular meetings with department heads and ensure cross-functional coordination.
Preferred candidate profile
- Graduate/Postgraduate in Hospital Administration, Healthcare Management, or related fields.
- Minimum 15 years of experience in hospital operations or healthcare management.
- Strong leadership, organizational, and people management skills.
- Proficiency in MS Office, Hospital Management Systems, and report generation.
Employee Benefits
- Health insurance
- Annual Bonus
- Competitve salary
Job Classification
Industry: Medical Services / Hospital (Diagnostics)Functional Area / Department: Healthcare & Life SciencesRole Category: Other Hospital StaffRole: Other Hospital Staff - OtherEmployement Type: Full timeContact Details:
Company: Krishna Nursing HomeLocation(s): Coimbatore
Keyskills: Hospital Administration Business Development Housekeeping Management Operations Management Facility Management Manpower Management Staff Management Business Operations Hospital Management Hospital Operations
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Krishna Nursing Home
About company Nursing Home, Tamil Nadu's first private psychiatry hospital, has been a leader in mental healthcare, treating over 200,000 patients with expertise and compassion. With a specialized focus on psychiatry, Krishna Nursing Home promotes a collaborative, patient-centered approach, foster...
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