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Network Engineer L2(Aruba & Cisco) @ Orange Business

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 Network Engineer L2(Aruba & Cisco)

Job Description

Responsibilities:


  • Critical & Major Incident management
  • Change & Operation Project Management
  • Patch & Release Management
  • Capacity Management
  • Knowledge management (KEDB)
  • Documentation, MIS and Reporting
  • Getting resolution from Third parties, Vendors and suppliers for fault
  • Effective handling of Technical Escalations
  • Ensure Service Delivery as per agreed SOW / SLA
  • Provide support to L3 for RFO/ RCA (Root cause analysis) and Preventive maintenance, Participate in assess Risk and Impact.
  • Take initiatives in learning, certifications & evaluating new Networking Technology & Tools

Driving Technical Knowledge Transfers & awareness session on best practices within team by proper training session. Mentor & Hand hold L1, JE Teams.


Technical and Functional skills:


  • Rich Hands-on experience of implementing of respective Routing & Switching solutions OEM such as Cisco, HP-ARUBA, Avaya, ALu, JUNIPER.
  • Good understanding and Hands on Routing technologies like BGP, OSPF, EIGRP, HSRP, VRRP etc
  • Good Understanding and Hands on Switching technologies like STP, RSTP, VLAN's, VPC, link-aggregation etc.
  • Good understanding about IPSEC, Firewall - Netscreen, SSG, SRX.
  • Excellent NOC Troubleshooting, analyzing & managing the critical Incidents, Problem tickets with out of the box thought process.
  • Experience in designing POA for complex Change/Project.
  • Good knowledge in preparing RFO, RCAs, documentation, Knowledge Bank.
  • Actual hands on experience of implementation of ARUBA & HP network devices

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Engineering - Hardware & Networks
Role Category: IT Network
Role: IT Network - Other
Employement Type: Full time

Contact Details:

Company: Orange Business
Location(s): Mumbai

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Keyskills:   Network Cisco Aruba

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Orange Business

Orange Business Services is a global IT and communications services provider, with services in 220 countries. We help companies collaborate more effectively, operate more efficiently and engage better with their customers, connecting their people, sites and machines securely and reliably.