Senior Technical Lead
- Trianz
- 5 - 9 years
- Hyderabad
- 2 months ago
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Job Description
Role Overview:
We are seeking a highly skilled and experienced Lead for our Delivery Assurance team. The ideal candidate will have strong expertise in ITIL and SDLC process definition and implementation, a deep understanding of quality assurance practices, and proven experience in driving quality and audit initiatives across delivery teams.
Key Responsibilities:
- Define, implement, and optimize ITIL and SDLC processes across projects and services.
- Develop and establish audit parameters and frameworks for SDLC and ITIL processes.
- Create, maintain, and execute comprehensive Assurance Plans for the scope of services delivered.
- Conduct checks during transition and steady-state phases as per the Assurance Plan.
- Review and validate findings from the assurance checks with key stakeholders.
- Prepare and circulate Assurance Reports summarizing findings, checkpoint statuses, and toll gate reviews to stakeholders.
- Plan and facilitate stakeholder reviews at defined intervals; ensure timely execution and documentation.
- Escalate project-level issues promptly to the appropriate stakeholders following the defined escalation matrix.
- Collaborate with delivery and operations teams to support and drive successful ISO internal and external audits.
- Lead initiatives focused on continuous improvement, quality enhancement, and risk mitigation.
Required Skills and Experience:
- Strong experience in defining and implementing ITIL processes (ITIL certification preferred).
- Proven expertise in setting up and implementing SDLC processes across varied project types.
- Practical experience in creating audit frameworks and executing assurance plans.
- Experience in leading quality initiatives within IT delivery or operations environments.
- Familiarity with ISO audit requirements and hands-on support for audit processes.
- Strong stakeholder management, reporting, and escalation management skills.
- Excellent written and verbal communication skills.
- ITIL v4 Certification.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Engineering - Software & QARole Category: Software DevelopmentRole: Technical LeadEmployement Type: Full timeContact Details:
Company: TrianzLocation(s): Hyderabad
Keyskills: delivery execution technical leadership iso verbal communication sql assurance framework java escalation management stakeholder management quality assurance waterfall itil processes writing agile sdlc reporting process definition communication skills itil sdlc process
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Trianz is a dynamic growth oriented firm that focuses on turnkey execution of strategic initiatives, combining a unique execution philosophy with business model, process transformation and technology implementation capabilities. Our practices are centered on industry process and technology led areas...
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