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Process Delivery Specialist-Marketing Operations @ IBM

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 Process Delivery Specialist-Marketing Operations

Job Description



  • Manage requests for content, identify the requirements by channels, and locate existing content to meet the requirements.

  • Determine if content is available with an understanding of the Adobe DAM, content taxonomy.

  • If existing content doesn't meet the requirements, submit requests for new content development.

  • Assist in the creative selection process from the Adobe DAM and provide the link in Adobe Workfront.

  • Support and validate copy creation, adaptation and optimization for all channels including email, social media, landing pages, etc.

  • Submit creatives in Workfront for legal and marketing compliance review and approvals.

  • Manage organization of the content library to facilitate to find and reuse of assets.

  • Assign keywords, and labels (tags) to content, videos, images, or social media posts, to categorize, organize, and make it easily searchable.

  • Collaborate with internal and third-party agency partners on campaign digital asset management.

  • Facilitates campaign development collaborating with production partners and marketing stakeholders.

  • Collaborate with internal and external key partners to build and deliver content aligned to the approved campaign strategy.

  • Act as first line of defense for compliance checks.
  • Required education
    Bachelor's Degree Preferred education
    Master's Degree Required technical and professional expertise

  • Graduate/postgraduate with knowledge and background in Content Management Adobe Digital Asset Management (DAM) and Adobe Experience Manager (AEM) tools to support content workstream.

  • Knowledge of using the Workfront tool.

  • 0-1 years of relevant work experience in campaign planning/ marketing resource management tools and digital marketing

  • Strong written and verbal communication skills

  • ? Preferred technical and professional experience

  • Excellent analytical skills, with the ability to apply data in providing solutions and driving strategic business decisions.

  • Profound project management skills.
  • Job Classification

    Industry: IT Services & Consulting
    Functional Area / Department: Customer Success, Service & Operations
    Role Category: Operations
    Role: Operations - Other
    Employement Type: Full time

    Contact Details:

    Company: IBM
    Location(s): Pune

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    Keyskills:   digital marketing resource management content management marketing campaign planning project management css digital asset management cq5 aem cms adobe adobe experience management javascript web content management java html marketing operations seo

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