Business Client Delivery
- Vionsys It Solutions
- 3 - 6 years
- Pune
- 4 months ago
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Job Description
- Manage and oversee client delivery processes, ensuring seamless execution of business solutions.
- Develop and maintain strong relationships with clients to understand their needs and provide tailored solutions.
- Coordinate with internal teams to ensure projects are delivered on time, within scope, and meet quality standards.
- Act as a point of contact for clients, addressing concerns and resolving issues efficiently.
- Analyze business requirements and work collaboratively with stakeholders to optimize service delivery.
- Identify opportunities for process improvements and implement best practices to enhance client satisfaction.
- Ensure compliance with company policies, industry standards, and regulatory requirements.
- Monitor key performance indicators (KPIs) to track project success and client satisfaction.
- Lead and mentor junior team members, fostering a culture of growth and excellence.
- 5+ years of experience in business client delivery, project management, or customer success.
- Strong project management and organizational skills.
- Excellent communication and stakeholder management.
- Ability to analyze business requirements and develop effective solutions.
- Problem-solving and decision-making capabilities.
- Proficiency in CRM tools and business intelligence software.
- Knowledge of industry best practices and client service strategies.
- Team leadership and mentoring experience.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Engineering - Software & QARole Category: Software DevelopmentRole: Practice Manager / HeadEmployement Type: Full timeContact Details:
Company: Vionsys It SolutionsLocation(s): Pune
Keyskills: Service delivery Client satisfaction Quality standards Client servicing Project management Mentor Business intelligence Business solutions Stakeholder management CRM
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Vionsys It Solutions
Vionsys IT Solutions India Pvt. Ltd. is a comprehensive IT company offering end-to-end technology solutions. Specializing in software development, network infrastructure, cybersecurity, cloud services and IT consulting, we enable businesses to excel in the digital age.
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