Associate Delivery Head - DF
- Colruyt It Consultancy
- 18 - 20 years
- Hyderabad
- 3 months ago
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Job Description
Delivery Management
Responsible forthe service delivery on the services team is delivering
Responsible fordelivery of Projects / Programs under his / her portfolio
Responsible forthe Production support and maintenance activities
Responsible forStakeholder Management and achieve high customer satisfaction
Support theProject Managers and Delivery Managers in the project / program delivery
Ensuring thateveryone in the team knows and executes his or her role in the service delivery.
Responsible forcost / budget management
Reporting onproject status to stakeholders
Introduce bestpractices within the team to maximize the teamproductivity
ChangeManagement
Leadership
Go getter andLead by example
Lead employeesto meet the organizations expectations for productivity, quality, and goalaccomplishment.
Achievestretched goals through inspirational leadership
Appliessignificant knowledge of industry trends and developments to improve servicesof the team
Creates andexecutes development plans and revises as appropriate to meet changing needsand requirements.
As a part ofMiddle Management, responsible for making team level decisions, and implementthe same in an efficient and effective way.
Organize theteam, making it efficient and effective, and ensure there is constantimprovement in internal and external collaboration processes.
Considersorganizational values, employees expertise and past contributions, andopportunities for development when delegating assignments
Be a catalyst inimplementing our Colruyt values in the organization.
People Development
Peoplemanagement for a team of 20 - 30 members from juniors to senior level.
Responsible forindicating a direction in the short run so that it is clear to everybody whichway we are heading and to make sure we are all on the same wavelength.
Responsible formobilizing and channeling the energy of employees and colleagues to make sureeverybody is committed to reaching the objectives set.
Responsible forcoaching and following the personnel so that each individual and the team havethe space to grow (SKILL).
Responsible forteam memberpersonal development to become stronger and more conscious.
Responsible forshort-term planning and organization, so that people as well as means arebrought into action in the most efficient way.
Responsible forhis/her own presence and availability so that employees have a personal contactfor their needs and for taking on the role as a superior.
Responsible forpromoting the (group) mission and values so that the team can understand thereasons, co-ownership is brought about and the team members understand andfollow group culture
Responsible forfollowing and adjusting the work so that we, as a service, comply with the SLEsagreed on with the customer in the total process.
Responsible forall staffing decisions in the team (Recruitment, Induction, PerformanceAppraisal, Release etc.)
Engage,Energize, Evaluate and Empower team members
Communication & collaboration
Responsible forthe synergy with other teams (in India and Belgium) and directions, so that theteam contributes significantly to the global process.
Identifying andresolving problems, determining quality improvements and implementing change.
Sharesinformation with team through frequent, open, quality, two-way communicationwith a sense of direction
Requirements
Total experienceof 18+ years of IT Experience
Have at least 5years of project / program delivery experience in Agile / SAFe / Waterfallmethodologies
Have at least 5years of experience in core people management
Experience inhandling technical teams of 20+ people
Experience inmanaging cross functional teams including analysts, architects, softwareengineers, QA, Scrum Masters etc
Experience inmanaging vendors and their deliverables
Experience inmanaging teams in global working model in onsite offshore model
Strong instakeholder management and building trust relationships with the clients
Be a believer ofvalues and have necessary soft skills (respect for individual, activelistening, cost/benefit thinking, little hierarchical thinking, serviceoriented, efficiency). A role model in these areas.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Project & Program ManagementRole Category: Technology / ITRole: Program Manager - Technology / ITEmployement Type: Full timeContact Details:
Company: Colruyt It ConsultancyLocation(s): Hyderabad+ View Contact
Keyskills: Service delivery Delivery management Production support Staffing Customer satisfaction Program delivery Delivery Head Management Stakeholder management Recruitment
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Colruyt It Consultancy
Colruyt Group is a leading retailer of food and non-food products in regions of Belgium, France and Luxembourg.
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