Esri is strongly user-focused and so gathering software reliability and availability requirements is an extremely important responsibility in this position
Requirements will need to be gathered both directly from users and indirectly from other Esri staff in Support and Professional Services
Reliability features and requirements cut across all functionalities and so leading cross-team efforts is a key responsibility
Reliability engineering is all about quality and so testing the software is a key responsibility, this will include creating test plans, automating those tests, evaluating the results, and ensuring that defects are acted upon
Communicating with our users is extremely important and so written documentation as well as presentations are a significant responsibility of this position
Requirements
2+ years in a position with operational responsibilities, such as monitoring, maintaining, and deploying enterprise software
Experience in software testing
Fundamental understanding of web services, such as REST and others
Demonstrated problem-solving skills in a complex backend-server stack, preferably with ArcGIS Enterprise
Effective communication skills and ability to work with cross-functional teams
Bachelors degree in engineering, computer science and applications, math, GIS, geography, or related field
Existing work authorization for India
Recommended Qualifications
Masters degree in engineering, computer science and applications, math, GIS, geography, or related field
Experience administering ArcGIS Enterprise is preferred
Experience working on a development team is preferred
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Engineering - Software & QARole Category: Software DevelopmentRole: Software Development - OtherEmployement Type: Full time