Help Desk Representative @ NCR Corporation

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Help Desk Representative

NCR Corporation
0 - 2 years
Mumbai
1 month ago
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Job Description

locationsMUMBAI, INDtime typeFull timeposted onPosted 6 Days Agojob requisition idR1147474.

Keeping check and control on SLA & optimizing it by Planning and operational efficiency to meet organizational goals.

Managing customer expectations and escalations.

Fair knowledge of Helpdesk operation, Network monitoring, Escalation management.

Must be of aware of regulatory guidelines by authorities

Capabilities to adopt frequent changes in scope and delivery as per business & customer requirement

Should be able to communicate with customer & internal stake holder.

Offers of employment are conditional upon passage of screening criteria applicable to the job.

Job Classification

Industry: Software Product
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Technical Support - Voice / Blended
Employement Type: Full time

Contact Details:

Company: NCR Corporation
Location(s): Mumbai

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Keyskills: help desk operations helpdesk journalism network monitoring escalation management cleaning news editing housekeeping news reporting housekeeping management news writing editing team leading hospitality hotel management

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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NCR Corporation

NCR is the worlds leading enterprise provider of software, hardware and services for banks, retailers, restaurants, small business and telecom

Help Desk Representative @ NCR Corporation

Home > Voice / Blended