Storage Operations Engineer
- Barclays
- 2 - 5 years
- Pune
- 2 months ago
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Job Description
Join us as a Storage Operations Engineer at Barclays, responsible for supporting the successful delivery of Location Strategy projects to plan, budget, agreed quality and governance standardsYou'll spearhead the evolution of our digital landscape, driving innovation and excellence
You will harness cutting-edge technology to revolutionise our digital offerings, ensuring unparalleled customer experiences
To be successful as a Storage Operations Engineer you should have experience with:
Good years of experience in Storage Environments, specifically SAN and NAS
Strong experience in monitoring, troubleshooting, provisioning, decommissioning within SAN and NAS environments includes, SAN Arrays (EMC PMAX/AFA, Unity, and Pure Storage), SAN Switches (Cisco, Brocade), NAS Technologies such as NetApp & Isilon
Strong identification, analysis, and troubleshooting skills
Willingness to learn new technologies as per business requirements
Ability to coordinate with different storage vendors to resolve issues
Experience handling Major Incident calls and working until Root Cause Analysis (RCA) is known and issues are fixed
Experience with tools like ServiceFirst and Netcool is must
Ability to monitor log files and manage performance issues for critical systems
Strong communication skills
Ability to efficiently manage shift activities and handle Major Incidents
Some Other Highly Valued Skills May Include
Working exposure in 24x7 Storage Operations of large environments
Bachelors degree is a must
Understanding and experience working on Windows and UNIX OS platforms
Ability to work effectively across time zones and geography
Knowledge of Backup Technologies IBM TSM (Spectrum Protect), Data Domain, ECS will be a plus
You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills
This role is based in Pune
Purpose of the role
To build and maintain infrastructure platforms and products that support applications and data systems, using hardware, software, networks, and cloud computing platforms as required with the aim of ensuring that the infrastructure is reliable, scalable, and secure
Ensure the reliability, availability, and scalability of the systems, platforms, and technology through the application of software engineering techniques, automation, and best practices in incident response
Accountabilities
Build Engineering: Development, delivery, and maintenance of high-quality infrastructure solutions to fulfil business requirements ensuring measurable reliability, performance, availability, and ease of use
Including the identification of the appropriate technologies and solutions to meet business, optimisation, and resourcing requirements
Incident Management: Monitoring of IT infrastructure and system performance to measure, identify, address, and resolve any potential issues, vulnerabilities, or outages
Use of data to drive down mean time to resolution
Automation: Development and implementation of automated tasks and processes to improve efficiency and reduce manual intervention, utilising software scripting/coding disciplines
Security: Implementation of a secure configuration and measures to protect infrastructure against cyber-attacks, vulnerabilities, and other security threats, including protection of hardware, software, and data from unauthorised access
Teamwork: Cross-functional collaboration with product managers, architects, and other engineers to define IT Infrastructure requirements, devise solutions, and ensure seamless integration and alignment with business objectives via a data driven approach
Learning: Stay informed of industry technology trends and innovations, and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth
Analyst Expectations
To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement
Requires in-depth technical knowledge and experience in their assigned area of expertise
Thorough understanding of the underlying principles and concepts within the area of expertise
They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources
If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard
The four LEAD behaviours are: L Listen and be authentic, E Energise and inspire, A Align across the enterprise, D Develop others
OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate
Will have an impact on the work of related teams within the area
Partner with other functions and business areas
Takes responsibility for end results of a teams operational processing and activities
Escalate breaches of policies / procedure appropriately
Take responsibility for embedding new policies/ procedures adopted due to risk mitigation
Advise and influence decision making within own area of expertise
Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to
Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct
Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function
Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function
Make evaluative judgements based on the analysis of factual information, paying attention to detail
Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents
Guide and persuade team members and communicate complex / sensitive information
Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation
All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship our moral compass, helping us do what we believe is right
They will also be expected to demonstrate the Barclays Mindset to Empower, Challenge and Drive the operating manual for how we behave
Job Classification
Industry: Financial ServicesFunctional Area / Department: Engineering - Hardware & NetworksRole Category: IT NetworkRole: System Administrator / EngineerEmployement Type: Full timeContact Details:
Company: BarclaysLocation(s): Pune+ View Contact
Keyskills: nas provisioning analysis netcool unix netapp communication skills
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