Director, Talent Acquisition
- Teleperformance
- 12 to 16 Yrs
- Chennai
- 23 days ago
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Job Description
- Maximize Your Impact with TP Welcome to TP, a global hub of innovation and empowerment, where we redefine the future. With a remarkable 10 billion annual revenue and a global team of 500,000 employees serving 170 countries in over 300 languages, we lead in intelligent, digital-first solutions. As a globally certified Great Place to Work in 72 countries, our culture thrives on diversity, equity, and inclusion. We value your unique perspective and believe that your talent is the missing piece that completes our vision for a brighter, digitally driven tomorrow. The Opportunity In this role, you will engage in the market as an industry expert in Talent Acquisition, focused on helping us continue building our presence and attract the best talent who can help us maintain our standards. A key objective is to manage multiple stakeholders and devise new strategies for bulk hiring. You will be tactical and thoughtful, engaging potential stakeholders while keeping the organization's long-term strategy and operations in mind. This can only be done effectively by having intimate knowledge and experience of Talent Acquisition in the BPO space. The Responsibilities & Duties Develop and implement recruitment strategies and plans for bulk hiring to attract qualified candidates for various positions within the organization. Lead a team of recruiters and coordinators, providing guidance, support, and mentorship to meet recruitment goals. Collaborate with hiring managers and department heads to understand their staffing needs and priorities and develop tailored recruitment plans accordingly. To source candidates, utilize various recruitment channels and methods, including job boards, social media, networking events, and employee referrals. Oversee the candidate selection process, including scheduling interviews, conducting background checks, and making job offers for bulk hiring. Manage the recruitment database and applicant tracking system (ATS), ensuring data accuracy and compliance with relevant regulations. Monitor recruitment metrics and performance indicators, analyze trends, and implement improvements to optimize recruitment processes. Stay updated on industry trends, best practices, and legal requirements for recruitment and talent acquisition. Collaborate with the HR team on onboarding and orientation processes for new hires, ensuring a smooth organizational transition. The Qualifications Bachelors degree in human resources, Business Administration, or a related field. Proven experience of 12-15 years in recruitment, focusing on high-volume hiring within a BPO or similar industry. Strong leadership skills, with the ability to inspire and motivate a team to achieve goals. Excellent communication and interpersonal skills, with the ability to build relationships with stakeholders at all levels. Language competency in English and regional, good communication & Articulation Solid understanding of recruitment best practices, employment laws, and regulations. Experience with applicant tracking systems (ATS) and other recruitment software. Ability to work effectively in a fast-paced environment and adapt to changing priorities. Pre-Employment Screenings By TP policy, employment in this position will be contingent on your successful completion and passage of a comprehensive background check, including global sanctions and watch list screening. Important | Policy on Unsolicited Third-Party Candidate Submissions TP does not accept candidate submissions from unsolicited third parties, such as recruiters or head-hunters. Applications will not be considered, and no contractual association will be established through such submissions. Diversity, Equity & Inclusion ,
Employement Category:
Employement Type: Full timeIndustry: BPO / Call CenterRole Category: Not SpecifiedFunctional Area: Not SpecifiedRole/Responsibilies: Director, Talent AcquisitionContact Details:
Company: TeleperformanceLocation(s): Chennai+ View Contact
Keyskills: Talent Acquisition Team Leadership Stakeholder Management Applicant Tracking System
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Motivated by challenges and delivering exceptional outsourcing services for over 20 years, Teleperformance in India is a leading provider of Digital Integrated Business Services. We offer omnichannel Customer Experience Management, Back-Office Services and Transformation Solutions to leading glo...
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