Associate Software Engineer
- Verint Systems
- 1 - 4 years
- Bengaluru
- 2 months ago
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Job Description
Core Tasks:
- Support the Tagit and Desktop Process Analytics development and maintenance initiatives ensuring global customer success.
- Initial ramp up is expected tbe based on small product issue resolution building tnew feature development.
- Evaluate whether implementation tasks meet feature requirements and work with Team Lead and Technical Architect tensure it does
- Develop features using best practices and ensure it fits with the architecture for the product
- Ensure the right work is being done, work with Team Lead tknow that product qualities like, unit tests, automation, throughout, capacities, security performance will be sufficient
- Ensure design and implementation work meets the stakeholder s requirements
- Ensure that the feature design is correct for operations, as well as deployment and sustainability
- Ongoing evaluation (test) of feature design - proactively work with others tidentify issues or potential risk areas with the architecture (for example - performance)
- Identify, monitor and resolve feature related issues; escalate if individual resolution is not possible
- Support departmental and team initiatives
Management and Leadership:
- Provide technical leadership tless experienced members of the team - mentor, coach, continuous improvement, led by example
- Communicate relevant risks and issues tTeam Lead and other relevant team members inside and/or outside the team
- Take responsibility for technical implementation and decision making including the delivery of features
Documentation/ Governance:
- Create documentation and guides for junior members of the team
- Work with local and wider engineering teams tdefine, document, and communicate a coherent feature design
- Review updates tdocumentation made by junior members of the team
Stakeholders:
- Work with Team Lead, Engineering Management and Product Management tunderstand requirements, and what benefits they give tthe product
- Gain respect within technical community
- Ensure stakeholders understand feature design (at the necessary level of detail)
- Maintain communication with stakeholders and ensure changes tany previously agreed solutions are communicated; loosely understand evolutionary paths
- Work with assigned partners tensure an effective and productive relationship, both within the product house and the wider regional Verint organization.
- Participate in internal departmental activities - Hackathons
- Participate in external departmental activities - Career Fairs / Industry Engagements
Planning:
- Understand how the team s work fits within the product roadmap
- Prioritize and resolve technical problems
- Ensure the prioritization of scope (including defects) is understood
- Understand the development process and suggest improvements tit
- Identify areas of technical risk in a feature and options tde-risk
- Support the design process and ensure it complies with product architecture
- Support planning as regards estimates, dependencies, risk areas, and sequencing tasks
Knowledge and Expertise:
- Be recognized as a solid technical resource within the team.
- Be seen as a person whwhen faced with technical challenges can work as part of a team tresolution
- Support and provide input tdevelopment tools, environment and 3 rd party software selection
- Develop an understanding of the target market and technology used
- Help provide information tresolve disputes and make tradeoffs
Mandatory Skills::
- Degree in Computer Science or Engineering or Equivalent with 1+ years of relevant experience working with .NET, C# and/or Java.
- 1+ years experience with Windows Communication Foundation (WCF).
- Working experience of Cloud (OKD / OpenShift preferred) development.
- Experience of VideVoice recording platforms is alsadvantageous
- Experience with cloud tools such as Kubernetes and Docker would be beneficial.
- Experience working with CI/CD tools such as Harness and/or Jenkins and writing unit tests running in these tools.
- Experience developing monitoring and testing systems, developing system tests and integrating them inttesting tools. Use of OpsGenie and DataDog environments.
- Experience working JIRA and in an Agile team.
- Desktop systems development using C# / .NET Framework
- JavaScript and/or TypeScript with knowledge of HTML, CSS and other web UI systems.
- Knowledge of Java may be beneficial.
- Working knowledge on Application Security/Vulnerability tools like Black Duck, Coverity / App Scan etc.
- Good understanding of BPMN 2.0, Process Modelling.
- Good understanding of Python libraries for machine learning
- Good understanding of Computer vision, Speech Analytics and Deep Learning tools techniques
- Able to work independently under general direction towards predetermined longer-term goals
- Able ttroubleshoot and identify root causes of issues while liaising with engineering teams, support and end customers
- Ability twork as part of a matrixed team, building supportive and collaborative relationships with colleagues tmeet Verint s objectives
- Experience of software development within a team
- Understanding of software development life cycle methodologies - especially Agile Scrum
- Passionate about customer success.
- Strong written and verbal communication skills in English
- Strong analytical and problem-solving skills
- Ability tfollow process but tremain flexible in achieving project objectives
- Curious, interested in new products and technologies
- Engages quickly, remains highly engaged regardless of frustrations and obstacles
- Motivated, eager tlearn and demonstrate value, able tlearn independently, research via multiple sources and finds information as needed
- Patient, shows empathy for stakeholders whtake longer tunderstand, happy tre-explain as required
- Responds rather than reacts
- Demonstrable examples of good work ethic
- Able tpass a background check subject tlocal laws and legislatio
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Engineering - Software & QARole Category: Software DevelopmentRole: Software Development - OtherEmployement Type: Full timeContact Details:
Company: Verint SystemsLocation(s): Bengaluru+ View Contact
Keyskills: Product management Automation Analytical Javascript HTML Continuous improvement Analytics Monitoring Team building
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