Head of Sales
- Artoon Solutions
- 5 - 8 years
- Surat
- 3 months ago
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Job Description
Key Responsibilities:
- Leadership:
- Provide visionary leadership to the sales team, setting clear goals and expectations.
- Foster a positive and high-performance culture within the sales department.
- Strategy Development:
- Collaborate with the executive team to develop and implement sales strategies aligned with the company's overall objectives.
- Conduct market research to identify new opportunities and stay ahead of industry trends.
- Team Management:
- Recruit, train, and develop a high-performing sales team.
- Set individual and team targets, monitor performance, and provide constructive feedback.
- Foster collaboration and effective communication within the sales team and cross-functionally.
- Sales Planning:
- Develop and execute a comprehensive sales plan that includes both short-term and long-term goals.
- Monitor and analyze sales data to identify areas for improvement and growth.
- Client Relationship Management:
- Build and maintain strong relationships with key clients and stakeholders.
- Ensure customer satisfaction through effective communication and resolution of issues.
- Revenue Generation:
- Drive the achievement of sales targets and revenue goals.
- Identify and pursue new business opportunities to expand the company's client base.
- Market Analysis:
- Monitor industry trends, competitor activities, and customer behavior to identify business opportunities and threats.
- Utilize data and analytics to make informed decisions and adjustments to the sales strategy.
- Sales Training and Development:
- Implement training programs to enhance the skills and capabilities of the sales team.
- Stay updated on sales techniques, technologies, and industry best practices.
Key Performance Areas (KPAs):
- Revenue Growth:
- Achieve and exceed sales targets and revenue goals.
- Monitor and analyze sales data to identify trends and opportunities for growth.
- Team Performance:
- Ensure the sales team meets or exceeds individual and collective performance targets.
- Foster a positive and collaborative team culture.
- Client Satisfaction:
- Maintain high levels of customer satisfaction by addressing client needs and concerns.
- Ensure effective communication and relationship-building with key clients.
- Market Expansion:
- Identify and pursue opportunities for market expansion and business growth.
- Develop strategies to penetrate new markets and acquire new clients.
Key Performance Indicators (KPIs):
- Sales Metrics:
- Monthly and quarterly sales revenue.
- Sales pipeline and conversion rates.
- Average deal size and sales cycle duration.
- Team Performance:
- Individual and team sales targets achieved.
- Employee satisfaction and retention rates.
- Training and development metrics.
- Customer Satisfaction:
- Net Promoter Score (NPS - is a market research metric that is based on a single survey question asking respondents to rate the likelihood that they would recommend a company, product, or a service to a friend or colleague) and customer feedback.
- Resolution time for customer issues.
- Market Expansion:
- Percentage increase in market share.
- Number of new clients acquired.
- Expansion into new geographic regions or industries.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Sales & Business DevelopmentRole Category: Enterprise & B2B SalesRole: Sales Head (B2B)Employement Type: Full timeContact Details:
Company: Artoon SolutionsLocation(s): Surat+ View Contact
Keyskills: IT Sales Sales And Business Development Negotiation Communication Skills Sales And Marketing Client Relationship Management Team Leadership Business Development IT Marketing
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₹ -9.5 Lacs P.A
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