Engineer - Service Delivery @ Black Box

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Engineer - Service Delivery

Black Box
6 - 11 years
Bengaluru
2 months ago
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Job Description

Engineer - Service delivery - Pranav Kamath

Sr.Engineer - Service delivery - Nikish reddy

Job Description:

Provided technical support for Avaya voice products to enterprise customers via phone, email, remote sessions and on-site.
Server installation, upgradation maintenance (Dell, HP and Lenovo).
VMware ESXi 5.5, 6.0, 6.5, 6.7, 7.0 installation, upgrade, administration, support maintenance.
Installing, configuring and troubleshooting Avaya media gateways and firmware upgrade.
IP and SIP phones firmware upgrade and SIP - H.323 protocol conversion. Developed a strong understanding of the AVAYA AURA applications like
CM, SM, SMGR, AES, Gateways many more and its features, capabilities, and functionalities.
Replacement TN cards, Fans and Power Units.
Installing and Maintenance AVAYA analog, digital, IP and SIP phones. Creation of IP and SIP phone extensions and troubleshooting.
Preventive Maintenance (PM) activities for all Avaya applications.

Experience : Nikish - 6yrs total, 3yrs in Blackbox, Engineering in Electronics and communication

Experience : Pranav kamath- total 3yrs, Engineering in Mechanical

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Engineering - Hardware & Networks
Role Category: IT Network
Role: System Administrator / Engineer
Employement Type: Full time

Contact Details:

Company: Blackbox Analytics
Location(s): Bengaluru

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Keyskills: VMware Analog Mechanical Server installation Firmware SIP Troubleshooting H323 Technical support Preventive maintenance

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Enter Skills (key skills, subjects, technologies & roles to use in search)

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Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

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I agree with website service terms and conditions

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Black Box

We are a US company with branches in UK, India and Philippines with 1600+ employees. We help companies from a wide range of industries and countries. We have been helping companies of all sizes since 2004. \r\n \r\nHow do we stand out from other business process outsourcing providersâ€œOutsour...

Engineer - Service Delivery @ Black Box

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