Experience in call center or customer support role is an advantage
Excellent listening and answering skills
Any diploma, UG or PG degree
What would be your responsibilities
Work only with International clients
Get trained on customers product or service
Answer inbound international calls and provide appropriate responses
Reply to inbound customer emails in a professional manner
Train your juniors and guide them
Develop good relationship with clients
Meet customer expectations
Take responsibility and ownership of your projects
What can you expect from Integra
Excellent pay
Opportunity to work with international clients
World class training on multiple skills
Planned career growth
How could you impress us
Through your previous call handling experience
Good spoken English (if no relevant experience)
Good telephone manners
Good written English
Enthusiasm and positive attitude
Willingness to learn and adapt
Why you should join Integra
Excellent working atmosphere
Salary always paid on-time
No outbound cold calling pressure (and abuse)
You work for a US corporation (and a UK company)
You work for a company that has continuously grown for past 16 years
Very supportive senior management
Friendly and approachable managers
Events, parties and celebrations
Job Classification
Industry: Management ConsultingFunctional Area / Department: Customer Success, Service & OperationsRole Category: Customer Success, Service & Operations - OtherRole: Customer ServiceEmployement Type: Full time