Business Systems Analyst L2 @ Shell Infotech

-) Identify and analyze the stakeholders involved in the requirement process; prepare and lead requirement gathering activities
-) Gather, analyze and formalize user business processes requirements; verify validate the requirements and document them into functional and non functional specifications.
-) Perform screen mockup and prototype to confirm requirements; understand the project scope and ensure requirements adhere to project scope.
-) Analyze and consider the integration between modules and interfaces with other systems
-) Review and identify and resolve conflicting, incomplete and inaccurate requirements; review requirements with stakeholders and seek timely approval.
-) Participate in negotiation of out of scope items.; develop technical design specification and translate technical design into process/program specification
-) Perform code reviews to ensure team members apply best practices, conform to coding standards and meet specification
-) Code programs based on best practices and programming guidelines adopted by project
-) Prepare test scenario, test data, capture test result to ensure the quality of the program; perform integration, system and user acceptance testing.
-) Track and resolve all reported defects to closure; analyze and identify root cause and ensure fixes are done and tested before rolling out for retest.
-) Develop training material and prepare documentation including system and user manual required to support the system.
-) Plan and define project activities to complete assigned modules; lead and guide team members in completion of assigned modules
-) Organize and perform daily team huddle to monitor the progress of assigned tasks and ensure completion within schedule
-) Monitor project activities and provide updates to PM on the progress of assigned modules
-) Conduct reviews to ensure deliverables meet the required standards, guidelines and quality; Escalate issues impacting project success to PM for immediate attention Support Role
-) Provide post implementation support including production support, user query and change requests; Perform workaround and problem resolution.
-) Analyze and classify issues, queries, user request and perform impact analysis; track all reported request, issues, etc. to closure and within SLA.

Secondary Skills