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Customer Development Manager @ Avalara

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 Customer Development Manager

Job Description

What Youll Do

Job Duties

  • Ramp up on knowledge of products and services that we offer.
  • Identify opportunities through follow up of inbound leads and outbound prospecting within the existing customer base.
  • Research lists of existing companies to target, use the prospecting tools to develop email / telephone campaigns to spark interest in the product.
  • Follow through with general ongoing contact with prospects to help nurture them through the sales funnel to generate quality sales opportunities.
  • Generate cross sell opportunities to existing customers over the phone / email and schedule meetings for Customer Account Managers.
  • Drive customer participation in webinars, certification events, and/or conference.
  • Achieve monthly quotas of qualified and sales accepted opportunities.
  • Supporting US clientele and will be required to work in Night Shifts

Performance Indicators

  • Achievement against sales qualified opportunity quota
  • Account coverage
  • Activities leading to opportunity generation.
  • Self-starter with ability to take initiative

Preferred Qualifications

  • Prior inside sales experience
  • Excellent verbal/written communication skills
  • Experience being held to and motivated by metrics
  • Ability to multi-task, prioritize and manage time effectively
  • Strong problem-solving skills
  • High energy and positive attitude
  • Comfortable working in a fast-paced and dynamic environment

What Youll Need to be Successful

Talent Acquisition Partner / hiring manager guidance for this section:

  • Write fewer than 7 bullets.

  • Explain what experiences would qualify the candidate to do this job.

  • Ensure that all mandatory requirements align with a daily task that cannot be completed without that skill or experience.

Questions that should be answered by the hiring manager in this section:

    • Is your ideal candidate currently working independently or will they require mentorship and guidance

    • Does the ideal candidate have experience managing peopleHow many people have they managed

    • What tools are they usingList projects they re likely already working on including the tools they re using. Be sure to quantify the work. How many deliverables do they work onHow fast are they working

    • Is education required to be successfulList applicable coursework and certificates.

    • Who do they present ideas to nowWhat types of work are they presenting

    • Review for provable, yes or no elements here to remove bias.


How Well Take Care of You

Total Rewards

In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses.

Health & Wellness
Benefits vary by location but generally include private medical, life, and disability insurance.

Inclusive culture and diversity
Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship.

Learn more about our benefits by region here: Avalara North America


What You Need To Know About Avalara

We re Avalara. We re defining the relationship between tax and tech. We ve already built an industry-leading cloud compliance platform, processing nearly 40 billion customer API calls and over 5 million tax returns a year. Last year, we became a billion-dollar business, and our tribe expanded by a cool thousand people - there s nearly 5,000 of us now. Our growth is real, and we re not slowing down - not until we ve achieved our mission - to be part of every transaction in the world.

We re bright, innovative and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we ve designed, that empowers our people to win. Ownership and achievement go hand in hand here. We instill passion in our people through the trust we place in them. We ve been different from day one. Join us, and your career will be too.

We re An Equal Opportunity Employer

Supporting diversity and inclusion is a cornerstone of our company we don t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.

Talent Acquisition Partner / hiring manager guidance for this section:

  • Write fewer than 7 bullets.

  • Explain what experiences would qualify the candidate to do this job.

  • Ensure that all mandatory requirements align with a daily task that cannot be completed without that skill or experience.

Questions that should be answered by the hiring manager in this section:

    • Is your ideal candidate currently working independently or will they require mentorship and guidance

    • Does the ideal candidate have experience managing peopleHow many people have they managed

    • What tools are they usingList projects they re likely already working on including the tools they re using. Be sure to quantify the work. How many deliverables do they work onHow fast are they working

    • Is education required to be successfulList applicable coursework and certificates.

    • Who do they present ideas to nowWhat types of work are they presenting

    • Review for provable, yes or no elements here to remove bias.

UNAVAILABLE

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Sales & Business Development
Role Category: Sales Support & Operations
Role: Customer Engagement
Employement Type: Full time

Contact Details:

Company: Avalara
Location(s): Pune

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Keyskills:   Outbound customer development Talent acquisition Diversity and Inclusion Management Inside sales Tax returns Recruitment

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