Firewall-Palo - Network Security Sr. Specialist Advisor
- Oakton GTSCI Pvt Ltdd
- 5 - 10 years
- Noida, Gurugram
- 5 months ago
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Job Description
- The Network Security Senior Specialist Advisor would work on Requests, Changes, Incidents and Problem records to support our customers network security environment.
- Implement Network Security solutions and provide operational support in a customer environment.
- Support Palo Alto, Prisma SASE solution, F5, AWS networking and R&S.
- Will provide technical escalation to L2 support engineers.
- Provide On-call support for high severity incidents in a 24x7 environment.
- Detect security issues, create customer tickets, and manage problems until closure.
- Ensure that Service Level Agreements and operational standards are met.
- Perform system maintenance, checkups and maintain current documentation.
- Provide resolution plans for device issues.
- Propose service, process, and technical improvements to management.
- Experience and at least 7 years Network Security administration experience.
- Excellent Time Management skills required to properly manage operations duties and other task that will assist in the optimization of the firewall team.
- Working with internal tools to complete configuration backup/restore as well as monitoring and reporting.
- Responsibilities included assisting in Daily Steady State operations in request and change management as well as weekly on-call rotation support.
- Complete Weekly/Monthly Health Status checks across all support network security platforms.
- Working with multiple customers support environment to complete upgrades, patches, overall operational support.
- Assist in conducting rule set reviews to improve overall security footprint for our customers.
- Provide operational support of the Network & Security environments.
- Detect security issues, create customer tickets and manage problems until closure.
- Ensure that Service Level Agreements and operational standards are met.
- Perform system maintenance, checkups and maintain current documentation.
- Provide resolution plans for device issues.
- Propose service, process and technical improvements to management.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: IT & Information SecurityRole Category: IT Infrastructure ServicesRole: Network ManagerEmployement Type: Full timeContact Details:
Company: Oakton GTSCI Pvt LtddLocation(s): Noida, Gurugram
Keyskills: Change management operational support Service level Networking System maintenance Artificial Intelligence Network security Operations Monitoring Firewall
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