Inside Sales @ Mtap Technologies

• Communicating with customers, making outbound calls to potential customers, and following up on leads.

• Understanding customers needs and identifying sales opportunities.

• Answering potential customers questions and sending additional information per email.

• Keeping up with product and service information and updates.

• Creating and maintaining a database of current and potential customers.

• Explaining and demonstrating features of products and services.

• Staying informed about competing products and services.

• Upselling products and services.

• Researching and qualifying new leads.

• Closing sales and achieving sales targets.

Inside Sales Representative Requirements:

• Previous experience in an outbound call center or a related sales position preferred.

• Proficiency in Microsoft Office and CRM software such as Salesforce.com.

• Excellent communication skills, both verbal and written.

• Good organizational skills and the ability to multitask.

• Excellent phone and cold calling skills.

• Exceptional customer service skills.

• Strong listening and sales skills.

• Ability to achieve targets.

Experience: 2-4 years