Inside Sales Manager
- Mtap Technologies
- 2 - 5 years
- Noida, Gurugram
- 2 years ago
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Job Description
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We are looking to employ an experienced inside sales manager to manage our inside sales team and ensure that inside sales operations run smoothly
- The inside sales manager s responsibilities include providing ongoing professional development opportunities for the inside sales staff, motivating the sales staff to achieve sales targets, and developing an effective step-by-step process of nurturing leads and closing sales
- You should also be able to utilize market analysis tools to determine customer behavior, market trends, and competitor activity
- To be successful as an inside sales manager, you should have strong leadership skills and ensure that inside sales employees comply with company policies
- Ultimately, an exceptional Inside Sales Manager should be able to communicate effectively with inside sales employees and customers as well as demonstrate excellent problem-solving and analytical skills
Roles Responsibilities:
- Educating inside sales staff on effectively answering common customer questions.
- Collaborating with the marketing department to ensure that the inside sales staff receive quality leads to pursue.
- Maintaining an accurate record of all leads and actual sales.
- Preparing accurate sales forecasts to assist the company in making sound business decisions.
- Regularly evaluating the performance of the inside sales team.
- Evaluating current sales practices and procedures to determine whether they are effective in generating sales.
- Recommending and implementing improvements to current sales practices and procedures as needed.
- Addressing and resolving customer complaints.
- Bachelor s degree in marketing, business administration, business management, or related field.
- Proven experience working as an Inside Sales Manager.
- Proficiency in Microsoft Excel and Customer Relationship Management (CRM) software.
- Excellent leadership skills.
- Strong analytical and problem-solving skills.
- Sound organizational skills.
- Effective communication skills.
- Exceptional customer service skills.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Sales & Business DevelopmentRole Category: Enterprise & B2B SalesRole: Key Account ManagerEmployement Type: Full timeContact Details:
Company: Mtap TechnologiesLocation(s): Noida, Gurugram+ View Contact
Keyskills: Business administration Market analysis Sales Staff Excel Sales operations Business management Customer service Inside sales Recruitment CRM
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