English Communication Customer Centricity Telephone Skills German Language
Minimum Qualification
10+2 Intermediate
Certification
No data available
Job Description
Processing orders and dealing with general enquiries including those relating to orders not received and returns not credited
Dealing with queries from Next stores relating to their deliveries of customer parcels and store stock checks
Enquiries from international customers relating to orders not received and order tracking and returns - multiple languages required including English, German, Mandarin and Arabic
Admin ranging from adjusting customer accounts through to sending mass customer communications
Voice
Job Classification
Industry: Software ProductFunctional Area / Department: Customer Success, Service & OperationsRole Category: Operations SupportRole: MIS ExecutiveEmployement Type: Full time