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Lead Site Reliablity Engineer @ Trimble

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 Lead Site Reliablity Engineer

Job Description

Reporting to: Sr Manager, Availability Management
Office Location: Chennai, India
Flexible Working: Hybrid (Part Office/Part Home)
Cloud Site Reliability Engineer Responsibilities
  • On-board internal customers to our 24x7 Applications Support and Enterprise Status Page services
  • Be involved with creating an SRE culture globally by defining monitoring strategies and best practices at the organization.
  • Monitor application performance and have the ability to provide recommendations on increasing the observability of applications and platforms.
  • Play an important role in the Continual Service Improvement process, identifying and driving improvement
  • Be instrumental to developing standards, guides to assist the business in maximizing their use of common tools .
  • Participate in code peer reviews and enforce quality gates to ensure best practices are followed.
  • Apply automation to tasks which would benefit from this. Automating repetitive tasks and deploying monitors via code are core examples.
  • Document knowledge gained from engagements in the forms of runbooks and other information critical to incident response.
  • Exploring and applying Artificial Intelligence to enhance operational processes/procedures

Should-Haves - Skills & Experience
  • Strong skills with modern monitoring tools and demonstrable knowledge of APM, RUM and/or synthetic testing.
  • Experience working with observability tools such as Datadog, NewRelic, Splunk, CloudWatch, AzureMonitor
  • Experience with the OpenTelemetry (OTEL) Standard
  • Working knowledge of at least one programming language, such as Python, JavaScript (NodeJS, etc), Golang or others.
  • Strong experience with IaC tools, such as Terraform and Cloudformation.
  • Experience with cloud environments, especially AWS and/or Azure.
  • Good customer interaction skills and able to understand their needs and expectations.
  • Strength in conviction, able to encourage adoption to a wide audience but comfortable with mandating where necessary
  • Experience with code quality tools, such as SonarQube.
  • Knowledge on code linters tools of various programming languages.
  • Experience with CI/CD tools. Such as Bamboo, Jenkins, Azure DevOps, Github actions.
  • ITIL experience with basic understanding on incident management, problem management and change management.
Nice-to-Haves - Skills & Experience
  • Any cloud certification
  • ITIL certifications
  • Experience with ITSM tools
  • Experience using On-Call Management Tooling

Job Classification

Industry: Analytics / KPO / Research
Functional Area / Department: Engineering - Software & QA
Role Category: Software Development
Role: Technical Lead
Employement Type: Full time

Contact Details:

Company: Trimble
Location(s): Chennai

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Keyskills:   Change management Automation Cloud Javascript Problem management Incident management ITIL Operations Customer interaction Python

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Trimble

Trimble is transforming the way the world works by delivering products and services that connect the physical and digital worlds. Core technologies in positioning, modeling, connectivity and data analytics enable customers to improve productivity, quality, safety and sustainability. From purpose-bui...