Netapp Engineer
- Cloud Kinetics
- 3 - 7 years
- Jaipur
- 2 months ago
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Job Description
-Troubleshooting and Diagnostics: Diagnose, troubleshoot, and resolve issuesrelated to NetApp storage, connectivity, performance.
-Hardware Return and Replace: Coordinate and manage hardware RMA (ReturnMaterial Authorization) processes. Handle the logistics of returning,replacing, and tracking faulty hardware components.
-Client Communication: Communicate effectively with clients, providing regularupdates, explanations in a clear and professional manner.
-Collaboration with NetApp Support: Work closely with NetApp support to escalateand resolve complex technical issues.
-Internal Reporting: Create and maintain reporting as per requirement.
Requirements
- Certifications: NetApp ASE2or ASE3 (Authorized Service Engineer) certification (Preferred)
- Normal working hours are fromMonday to Friday, 9 am to 6 pm with one (1) hour break.
- Standby 24x7
Experience:
- Minimum of [3-5 years] of experience inNetApp storage support.
- Experience in hardware return & replacemanagement.
- Technical Skills:
- Familiarity with storage protocols (NFS,CIFS, iSCSI, FC) and network infrastructure related to storage.
-Additional certifications in storage or networking (e.g., NCDA, NCSA).(Preferred)
-Knowledge of NetApp storage solutions, including ONTAP, SnapMirror, SnapVault,and NetApp data protection solutions.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Engineering - Hardware & NetworksRole Category: Hardware and Networks - OtherRole: Hardware and Networks - OtherEmployement Type: Full timeContact Details:
Company: Cloud KineticsLocation(s): Jaipur
Keyskills: netapp engineering san nas snap vault snapmirror vmware networking ontap brocade storage area network iscsi netapp storage zoning linux troubleshooting vmax nfs emc storage emc protocols cifs netapp
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Cloud Kinetics is a premier provider of digital solutions. We enable enterprises, service providers, and ISVs to drive their business objectives with minimal dependence on infrastructure elements. We offer unique platform-driven services aimed towards accelerating customers’ business tran...
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