We are seeking a proactive and detail-oriented Telecaller Operations to join our team. The role involves handling inbound and outbound calls, coordinating operational tasks, supporting customer queries, and ensuring seamless service delivery. The ideal candidate should possess excellent communication skills, strong organizational ability, and a customer-first mindset. Key Responsibilities: 1.Make outbound calls to clients/customers for coordination, updates, and follow-ups related to operational activities 2.Maintain accurate records of customer interactions, feedback, and updates in the CRM system. 3. Follow up with clients for documents, payments, or other operational requirements. 4. Adhere to quality standards and call scripts while maintaining a professional tone
Key Skills & Requirements:Keyskills: client handling backend operations inbound customer management customer service verbal communication outbound calling coordination excel b2c b2b operations outbound calling operational activities english hindi telecalling computer knowledge communication skills crm
Criteo (NASDAQ: CRTO) is the global commerce media company that enables marketers and media owners to drive better commerce outcomes. Its industry leading Commerce Media Platform connects thousands of marketers and media owners to deliver richer consumer experiences from product discovery to purchas...