Responsible for review and analysis of current and upcoming legislative and regulatory changes which may be applicable to EXL L&A Operations, including (but not limited to):
Intake/Logging of legislative/regulatory change
Research/Review with Business Unit to analyze impact on Operations
Logging, Mailing, and Tracking all Final Draft Responses
Coordinates with Business Unit and Client (when necessary) to ensure that all legislative and regulatory changes are handled in a timely manner
Responsible for providing periodic tracking and analysis to senior management identifying trends and best practices
Maintain accurate reporting and cascading of information to internal and external stakeholders
Participates in inter-departmental cross-functional projects as required
Responsible for escalation of legislative and regulatory changes review to Senior Legal, Compliance, and Operations leadership
Maintain accurate reporting and cascading of information to internal and external stakeholders
Update mandatory process trackers and files for compliance purposes
Serve as a content model expert and mentor to the team regarding best practices, problem resolution and critical thinking
Create a positive work environment by acknowledging team contributions, soliciting input, and offering personal assistance, when needed
Lead change efforts while managing transitions within a team
Law Degree is preferred, but not required, for applicant