Senior Associate - Resource Analyst-Power BI
- EY
- 4 - 7 years
- Kochi
- 3 months ago
- Email to a friend
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Job Description
Senior Associate - EM Retain Administration
As part of our EY-Assurance Team, you will be working to ensure effective resource scheduling on scheduling tools, considering resource management guidelines, processes, and protocols
The opportunity
Were looking for candidates who can work with us as Experience Management (EM) POC for assigned SET(s)/industry/sector teams to ensure timely execution of resource scheduling activities and deliver highest quality scheduling support while meeting deployment timelines.
Ticket management & QA, including:
- Handle and resolve tickets, efficiently through expert utilization of RM Hub SharePoint.
- Conduct Quality Assurance reviews for team members to minimize understanding gaps.
- Support team members in meeting SLAs, contributing to reduced errors and improved Turnaround Time.
- Oversee first level escalation management for the aligned team and incorporate best practices as part of continuous learning and application.
Data Management and Reporting, including:
- Monitor and ensure thorough data cleansing process.
- Uphold adherence to report timelines.
- Ensure the timely completion of all assigned activities by the team members.
Collaboration and Support, including:
- Collaborate effectively with the Technology Enablement & analytics team (TE&A) by providing support for any new additional tasks.
- Maintain open communication channels to facilitate seamless collaboration with stakeholders.
- Support in team development, oversee team workload, and ensure well-being.
Accountable to
- Supervising Associate
Coaching and developing/Indirect line management
- Associate RMT member on understanding of RM hub SharePoint ticket, reporting context and provision of insightful information
Skills
- Minimum of 3 years of experience in Retain and reporting.
- Proficiency in Retain, MS Excel, MS Office and basic knowledge of Power BI.
- Programming Skill - Python
- Experience with Retain reporting.
- Strong communication and stakeholder management skills.
- Excellent teaming and interpersonal skills.
- Positive attitude and ability to excel under tight timelines.
What we look for
- A Team of people with commercial acumen, technical experience and enthusiasm to learn
new things in this fast-moving environment - An opportunity to be part of a market-leading, multi-disciplinary team in the only
integrated global assurance business worldwide. - Opportunity to work with EY GDS Assurance practices globally with leading businesses
across a range of industries
What we Offer
EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations Argentina, China, India, the Philippines, Poland and the UK and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. Well introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.
- Continuous learning: Youll develop the mindset and skills to navigate whatever comes next.
- Success as defined by you: Well provide the tools and flexibility, so you can make a meaningful impact, your way.
- Transformative leadership: Well give you the insights, coaching and confidence to be the leader the world needs.
- Diverse and inclusive culture: Youll be embraced for who you are and empowered to use your voice to help others find theirs.
Job Classification
Industry: Management ConsultingFunctional Area / Department: Data Science & AnalyticsRole Category: Business Intelligence & AnalyticsRole: BI DeveloperEmployement Type: Full timeContact Details:
Company: EYLocation(s): Kochi
Keyskills: Power Bi Excellent Communication In English Advanced Excel
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