Senior Technical Operations Analyst @ Ameriprise Financial

About the Role

We are seeking a highly motivated and technically proficient Technical Analyst to join our Asset Management - Alternatives Technology team. This individual will play a key role in supporting and enhancing the Alternatives business unit within Columbia Threadneedle Investments.
This will involve working across customized and complex SharePoint Online solutions, Power Platform applications and business processes, Nintex Automation Cloud, SQL-based systems, Reporting solutions and vendor products such as MRI Horizon.
The role offers a fantastic opportunity to work within a dynamic global team and expand your business and technology acumen in a collaborative and growth-oriented environment.

• Provide technical support and incident resolution for SharePoint Online, Power Platform, Nintex automation cloud, SQL Server, reporting solutions and vendor systems.
• Own the production environment operations and applications. Be responsible for reviewing and approving all change before it is deployed into your production environment.
• Investigate, analyze and resolve day-to-day production issues and complex support requests within agreed SLAs.
• Develop and enhance reports and data pipelines using Power BI, SSRS, SSIS, and SQL stored procedures.
• Collaborate with business users across EMEA/US to gather requirements and recommend scalable, secure technology solutions.
• Work on low-code platforms including Power Platform, Nintex workflows, and integrations using REST APIs, JavaScript, and PowerShell.
• Perform root cause analysis, implement bug fixes, and document support procedures.
• Deploy changes to production environments following peer review and change control processes.
• Interface with vendors (e. g. , Microsoft, Nintex) for issue resolution and feature enhancements.
• Participate in the agile development lifecycle, contributing to planning, development, testing, and deployment phases.
• Continuously seek automation opportunities to improve team efficiency.

• Bachelor s degree in computer science, Engineering, or a related field, or equivalent work experience.
• 3+ years of experience in application support/development, especially in SharePoint Online, Power Platform, and workflow automation.
• Hands-on experience with Power BI and SQL (Oracle or SQL Server) - writing stored procedures, functions, and optimized queries.
• Hands-on experience with PowerShell, REST APIs, JavaScript, HTML/CSS, and CSOM.

• Experience working in the /Asset Management industry.
• Proficiency in Nintex workflows, SSRS, SSIS, and C#.
• Exposure to AWS, Python, Bitbucket, JIRA, Confluence, and Jenkins.
• Experience working in an agile environment and previously handled production support for critical systems.
• Familiarity with SharePoint Framework (SPFx) and Microsoft 365 security/admin features.

• A dynamic and collaborative work environment.
• Opportunities to grow into leadership and architectural roles.
• Exposure to global business processes and emerging technologies.
• Support for continuous learning and professional development

Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 125 years. We are a U. S. based financial planning company headquartered in Minneapolis with a global presence. The firm s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work. You ll also have plenty of opportunities to make your mark at the office and a difference in your community. So if youre talented, driven and want to work for a strong ethical company that cares, take the next step and create a career at Ameriprise India LLP.