Senior Site Reliability Engineer @ Avalara

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Senior Site Reliability Engineer

Avalara
5 - 10 years
Kolkata
2 months ago
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Job Description

As a member of our Reliability Engineering Product SRE team, you will be responsible for building production applications with the highest level of MVRs and SMMs , ensuring customer satisfaction through your expertise in SRE domain skills . We are seeking an individual who is passionate about automation, efficiency, and operational excellence . You will be using a bundled tech stack to provide deep visibility into customer, product, and infrastructure interactions. You will have a keen eye for SLOs, SLIs, SLAs , and the golden metrics that drive reliability. You will programmatically approach MVRs using coding and scripting languages , while also leveraging AI/ML-driven insights where applicable.

What Your Responsibilities Will Be

Build products with MVRs and reliability standards , ensuring system resilience and scalability.
Set up and operate observability tools across multiple cloud providers, incorporating AI-powered anomaly detection to enhance monitoring.
Assist development teams in defining SLO/SLI dashboards and alerts , optimizing alerting signals with ML-based noise reduction techniques .
Use Go, Python, or Terraform to automate operational tasks and build self-healing mechanisms.
Manage and administer Grafana, Prometheus, Loki, and other observability tools , integrating predictive analytics where beneficial.
Troubleshoot and support production environments , using AI-assisted diagnostics where applicable for faster root cause identification.
Automate incident response workflows, leveraging AIOps to reduce manual toil and improve MTTR.

What Youll Need to be Successful

Minimum of 5 years experience in a SaaS environment .
Bachelors degree or equivalent experience.
Ability to participate in an on-call rotation .
Strong understanding of networking (OSI model, TCP/IP, DNS), particularly in cloud environments .
Experience with Linux administration, security hardening, and performance tuning .
Passion for troubleshooting distributed systems and software failures.
Deep understanding of observability principles , including log analysis, tracing, and metrics correlation .
Strong background in infrastructure as code (Terraform, Pulumi) and container orchestration (Kubernetes, ECS, Nomad) .
Interest in AI-powered automation , including AIOps tools, ML-based alert tuning, and predictive maintenance .
Experience with Observability tools like Prometheus,grafana or OpenTelemetry with ML-based anomaly detection is a plus.
Excellent technical writing skills for documenting architectures, processes, and automation workflows

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Engineering - Software & QA
Role Category: DevOps
Role: Site Reliability Engineer
Employement Type: Full time

Contact Details:

Company: Avalara
Location(s): Kolkata

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Avalara

We are Quest Global. Weâ‚¬â„¢re in the business of engineering, but what weâ‚¬â„¢re really building is a brighter future. Itâ‚¬â„¢s not just what we do, but why we do it that makes us different. We believe engineering has the unique opportunity to solve the problems of today ...

Senior Site Reliability Engineer @ Avalara

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