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Senior Process Executive @ Cognizant

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 Senior Process Executive

Job Description

Job Summary:
We are seeking a SPE in Indexing process to join our team. The ideal candidate will possess extensive knowledge in policy servicing and should come from insurance background

Key Responsibilities:

  • Expert Consultation: Serve as the primary point of contact in the Indexing work supplied by the client
  • Documentation & Reporting: Maintain accurate records of activities and produce regular reports on work indexed
  • Process Improvement: Identify opportunities for process enhancements and help implement best practices to improve the efficiency and accuracy.
  • Training & Development: Develop and deliver training programs for staff to improve their understanding of the Indexing process
  • Stakeholder Collaboration: Collaborate with clients on a regular basis in query resolution and updates.

Qualifications:

  • Bachelor's degree in insurance or a related field.
  • Minimum of 1 year of experience in insurance process, Indexing would be an added topic
  • Excellent analytical and problem-solving skills, with attention to detail and accuracy.
  • Strong communication and interpersonal skills, with the ability to convey complex information clearly.
  • Proficiency in Microsoft Office Suite.

Work Model:

  • Ability to work in night shifts
  • Ability to work from office 5 days a week

Job Classification

Industry: Insurance
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Non Voice - Other
Employement Type: Full time

Contact Details:

Company: Cognizant
Location(s): Hyderabad

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Keyskills:   Data Management System Claims Indexing

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Cognizant

Company DetailsCognizant Technologies Ltd