Senior Manager - Billing & Dispute Resolution
- Delhivery
- 8 - 12 years
- Noida, Gurugram
- 23 days ago
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Job Description
KEY RESPONSIBILITIES:
- To ensure timely invoicing and submission of invoices as per clients required format.
- To ensure that the Invoicing SOPs are in place along with the invoice submission requirements for all clients.
- To provide timely resolution to clients corresponding to billing disputes raised by them.
- To focus on automation of manual tasks and increase the billing efficiency & accuracy.
- To build in a logical approach for resolving the source of billing issues and streamline the process.
- To streamline the end to end invoicing process for faster realization of invoices.
- Responsible for managing & coordination with billing, collections, dispute resolution and tax teams and internal stakeholders for the information.
- Ability to resolve statutory audit, internal audit and tax audit queries
- Assisting team members in training and knowledge enhancement
EXPERIENCE :
- Hands on experience working in the logistics/D2C/Ecommerce domain is a huge plus.
- Extensive experience in a fast- paced environment having handled scale & complexity would be ideal to succeed in this role.
FUNCTIONAL SKILLS:
- Proficient in Microsoft Excel, Power point, Word.
- Excellent communication & Writing skills.
- Good Acumen in Analytic and Logical skills
BEHAVIOURAL SKILLS:
- Uncompromising integrity and work ethic.
- Ability to execute under tight deadlines.
- Outstanding communication, leadership and interpersonal skills with the ability to work effectively with people at all levels of the organization.
Job Classification
Industry: Courier / LogisticsFunctional Area / Department: Finance & AccountingRole Category: Finance & Accounting - OtherRole: Finance & Accounting - OtherEmployement Type: Full timeContact Details:
Company: DelhiveryLocation(s): Noida, Gurugram+ View Contact
Keyskills: Dispute Resolution Billing Invoicing Invoice Processing Dispute Management
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