Senior Executive @ EXL

• Use judgment skills to review files for subrogation potential
• Analyze liability issues with claims to determine if there is evidence to pursue recovery from the third party
• Evaluate facts and evidence, liability, amount of damage and other factors
• Communicate subrogation needs and investigation strategies to front-line adjusters

• Collect and upload supporting documentation for subrogation
• Issue demand notices in accordance to client requirements and state specific regulations
• Make initial contact with responsible parties or their insurance companies to obtain contact information and payment status
• Provide detailed updates on claim status through emails , letters & calls
• Attend incoming calls from adjusters, brokers, Third party carries and any other parties involved in the claims lifecycle
• Make outbound calls to obtain pertinent information relating to the demand

• Submit files to Arbitration if required based on damage analysis
• Refer case to outside collection agencies and attorneys when necessary Negotiate and settle subrogation claims with attorneys, adverse carriers, or at fault parties

Skillset