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Service Desk Engineer @ Cognizant

Home > Voice / Blended

 Service Desk Engineer

Job Description

This is for F2F Drive on 24th April at Chennai Sholinganallur Branch

Role & responsibilities:

  • IT Service Desk role for healthcare project.
    Associate should be well versed with typical IT Service Desk tasks, including handling user issues over phone, email & tickets with minimum 3 months in a Voice/Non Voice based Service Desk role for international project.
    Should be familiar with basic Citrix, VMware, Outlook, Network, VPN, Internet, and other Hardware/software troubleshooting techniques.
    Should be willing to work in a 24x7 work environment (predominantly Night shifts, 5pm IST to 6:30am IST ).
    Excellent communication is a must as we have the Client round.

Preferred candidate profile:


Service Desk Engineer - Who is having experience between 3 months to 2 Years.


It Should be a F2F Interview on 24th May 2025 at Chennai - Sholinganallur Branch

Interested Candidates can share your resume to di********d@co******t.com, will share the call letter accordingly, Without call letter the physical security team will not allow


Refer your friends and relatives if they are interested for this role

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Technical Support - Voice / Blended
Employement Type: Full time

Contact Details:

Company: Cognizant
Location(s): Chennai

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Keyskills:   Voice Support IT Helpdesk Desktop Support IT Service Desk Remote Support Technical Helpdesk Service Desk International Voice Process

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Cognizant

Company DetailsCognizant Technologies Ltd