Telecom-Customer Support Executive- Non Voice @ Teleperformance

Job Description

Who We Are:

Teleperformance is a French MNC with operations in 100+ countries, overall 4 Lakh and more employees works with us across the Globe.

Job Title: Customer Support Executive

Job Summary / Overview:

• We are recruiting candidates with experience in E-Mail and Chat/ Voice.
• Customer Support Executive will be responsible for handling customer inquiries and concerns via email and Chat with a keen focus on effective communication.
• Your primary goal will be to ensure prompt, accurate, and courteous responses to all incoming emails while maintaining ambitious standards of customer satisfaction.

Technical Competence:

• Proficiency in Email and chat with Computer Literacy.
• Typing speed of at least 25 words per minute (wpm) with high accuracy.

Preferred candidate profile:

• Handle queries and problems of the customers.
• Location - Chennai- Ambattur
• Work Mode - From Office
• Good Email and Chat Etiquette.
• Only Graduates.
• Experienced candidates must have minimum 1 Year of experience in Non Voice process with valid documents i.e., offer letter, relieving/experience letter and last three months' salary slip.
• Handling Email and Live Chat would be added advantage
• 6 days work, Rotational Shift
• Day- Rotational Shift -Duration of 9 hours including 1 hour break..

Interview Location:

Ambit IT Park (Ambattur), Teleperformance- Ground Floor,4th and 5th Floor, Sai Nagar.

Interview time: 10.30 Am - 2.30 Pm. Aadhar number required to gain access inside the building.

For Assistance- Please call/ Whatsapp -HR Keerthana 6382707***

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Keyskills:   Customer Support Non Voice Process BPO Customer Service Voice Process Bpo Non Voice