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Team Leader (GIS Mapping)- HR Praity @ Wipro

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 Team Leader (GIS Mapping)- HR Praity

Job Description

Responsibilities which will be played by the role


  • Handles and resolves customer complaints identify and escalate priority issues.
  • Ensures compliance with all company and departmental policies, procedures, and guidelines.
  • Drive performance for his team and ensure that all client matrices are met as per the SLA. Support service delivery teams in process stabilization.
  • Data Analysis - Analyzing data short-term, long-term trends, report generation, graphical representation, business analytics report, management reports.
  • Work on employee financials (incentives, PBPP), stacks, Weekly, Monthly, Quarterly & Annual performance reports, PMS, and attrition.
  • Identify blockages and recommend improvement opportunities. Deliver sound, SMART recommendations in relation to continuous improvement.
  • Handled team size of 15 to 25 Head Count.
  • NP: 0-30days.

Preferred candidate profile: :


  • Mandatory minimum 2 Years of experience as Team Lead
  • Must have knowledge in GIS tools/GIS mapping

NOTE: This is a Senior Executive Role which requires 2-5 Years of experience only


Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Non Voice - Other
Employement Type: Full time

Contact Details:

Company: Wipro
Location(s): Hyderabad

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Keyskills:   Team Handling Attrition GIS Team Leading Team Management Team Development SME Shrinkage Communication Skills Google Maps Team Supervision PMS Gis Tools Arcgis

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Wipro

Wipro Infrastructure Engineering is a cutting-edge industrial engineering business with expertise spanning Hydraulics, Industrial Automation, Aerospace, Water treatment, and Additive Manufacturing with more than 20 state-of-the-art manufacturing facilities across 4 continents