Service Desk Engineer @ Cognisive

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Service Desk Engineer

Cognisive
1 - 3 years
Coimbatore
2 years ago
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Job Description

Serve as the first point of contact for customers seeking technical assistance over the phone/email/chat
Perform remote troubleshooting through diagnostic techniques/tools and pertinent questions
Determine the best solution based on the issue and details provided by customers
Open to work in rotational shifts, 24/7 support environment
Good communication skills (written/Verbal) with the ability to deal with users at all levels in organization and customer service orientation

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Engineering - Hardware & Networks
Role Category: IT Network
Role: System Administrator / Engineer
Employement Type: Full time

Contact Details:

Company: Cognisive
Location(s): Coimbatore

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Keyskills: Automation Linux Information security Perl Windows Troubleshooting Security operations Server Administrator System administration

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Cognisive

Cognisive is an IT Consulting and Services firm. We provide End-to-End IT unified Support across Web, App, Data, Network, and Security Layers. For a comprehensive understanding : Please visit: www.cognisive.com

Service Desk Engineer @ Cognisive

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