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We are Hiring For Order management - Billing & Disputes - Night shift @ HTC Global Services

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 We are Hiring For Order management - Billing & Disputes - Night shift

Job Description


Job Description


Billing - Dispute Management


  • Responsible for handling and resolving billing disputes raised by customers or clients.
  • Review and analyze billing records, invoices, and related documentation to identify discrepancies or errors.
  • Communicate with customers or clients to gather additional information and clarify billing concerns.
  • Investigate billing issues, including researching transaction histories and coordinating with relevant departments.
  • Collaborate with internal teams such as sales, customer support, and finance to resolve disputes and ensure accurate billing.
  • Experience in Billing and Uploading invoice on job portals
  • Experience on handling disputes
  • Hands on experience on credit rebill requests
  • Experience in handling USEuropeanCanada region.
  • Document all actions taken, maintain accurate records, and provide regular updates on the status of disputes.
  • Provide exceptional customer service by addressing inquiries and concerns in a timely and professional manner.
  • Identify process improvement opportunities to streamline billing procedures and reduce future disputes.

Requirements


  • 2-5 years relevant working experience - Order Management Billing
  • Excellent communication
  • Ability to learn and utilize ERP systems (experience with SFDC and SAP is a plus)
  • Ability to seamlessly communicate with people of cross-culture.

NOTE


Notice period - Only Immediate joiner preferred

Should have experience in OM Billing & Disputes

Job location - Chennai - Vandalur

Only one way cab will be provided

Should have Excellent communication

Working Hours - 9:30 PM to 06:30 AM IST


If you are Interested, please share your updated resume to this number - Lilavathi HR 9840347***

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Finance & Accounting
Role Category: Finance & Accounting - Other
Role: Finance & Accounting - Other
Employement Type: Full time

Contact Details:

Company: HTC Global Services
Location(s): Chennai

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Keyskills:   Order Management Billing disputes handling SAP Query Handling Invoicing

 Fraud Alert to job seekers!

₹ 4-6 Lacs P.A

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HTC Global Services

HTC Global Services (India) Pvt. Ltd.Established in 1990, HTC is a leading global IT Solutions and Business Process Outsourcing (BPO) provider with headquarters in Troy, Michigan. HTC is a mid-sized IT company with over 6000 qualified and experienced professionals. HTC has a strong client base ...