Warehouse Executive- After sales @ Rentomojo

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Warehouse Executive- After sales

Rentomojo
0 - 4 years
Noida, Gurugram
24 days ago
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Job Description

ROLE: Executive Role and Responsibilities:

The executive will be responsible for coordinating and managing the logistics operations in Gurgaon. The key responsibilities include:

Coordinate vehicle dispatch and ensure timely delivery and pickup
Monitor vehicle movement and tracking
Handle customer calls for scheduling orders and addressing queries
Plan daily routes for efficient delivery
Schedule and monitor urgent pickups
Control vehicle costs
Follow up and resolve customer escalations via email
Manage vehicle arrangement and maintenance
Train and develop support staff
Control in-transit damage
Coordinate with warehouse team to address errors and cancellations
Plan alternative orders in case of in-transit cancellation

Candidate Qualifications: The ideal candidate should possess the following qualifications:

Good communication skills in English and Hindi
Strong problem-solving abilities
Flexibility to work in different shifts
Ability to coordinate with third-party business partners, drivers, and customers
Excellent knowledge of logistics processes and tools
Proficiency in data entry
Comfortable with outbound calls
Strong decision-making and coordination skills with internal teams

Required Skills: The ideal candidate should have the following skills:

Good communication in English & Hindi
Problem-solving ability
Flexibility in working for different shifts
Coordination with 3rd party business partners and handling drivers and customer calls
Excellent process knowledge/tools

Job Classification

Industry: Internet
Functional Area / Department: Procurement & Supply Chain
Role Category: SCM & Logistics
Role: Logistics Executive
Employement Type: Full time

Contact Details:

Company: Rentomojo
Location(s): Noida, Gurugram

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Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

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Rentomojo

RentoMojo was founded by IIT-M alums and serial entrepreneurs who worked out of almost every major city in India in the last five years. Frustrated with the hassles of relocating from one place to the other, and tired of finding that perfect cluster of home essentials that suited their lifestyle. Re...

Warehouse Executive- After sales @ Rentomojo

Home > SCM & Logistics