Senior Captain
- Altseo Private Limited
- 99 Positions
- 24 days ago
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Job Description
Senior Captain in a hotel is responsible for overseeing and managing the Food and Beverage (F&B) outlets, ensuring smooth operations, excellent guest service, and staff management. They also play a key role in achieving targeted sales and managing costs.
Here's a more detailed breakdown of the responsibilities:
Key Responsibilities:
Oversee F&B Operations:
The Senior Captain is responsible for the overall functioning of assigned F&B outlets, ensuring smooth and efficient service.
Staff Management:
This includes managing, training, and motivating the service staff, ensuring they are well-equipped and provide excellent service.
Guest Experience:
The Senior Captain ensures guests have a positive and memorable dining experience by addressing their needs and providing personalized service.
Sales and Cost Control:
They play a role in achieving targeted sales and managing costs effectively, including inventory and budget management.
Coordination:
The Senior Captain works closely with the kitchen staff and other hotel departments to ensure seamless operations.
Quality Standards:
They maintain high quality standards by adhering to Standard Operating Procedures (SOPs) and ensuring consistent service.
Guest Interaction:
The Senior Captain interacts with guests to understand their needs, address any concerns, and build relationships.
Event Planning:
In some cases, they may also be involved in planning and organizing special events and parties.
Hygiene and Cleanliness:
They ensure the restaurant premises are clean and meet hygiene standards.
Employement Category:
Employement Type: Full timeIndustry: Hotel / RestaurantRole Category: KitchenFunctional Area: Not SpecifiedRole/Responsibilies: Senior CaptainContact Details:
Company: Altseo Private LimitedLocation(s): Bhillai,
Keyskills: hotel operations leadership accountability food preparation operations guest service operations management guest handling menu development
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