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Customer Relationship Executive @ Miracle Consultancy

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 Customer Relationship Executive

Job Description

    Dear ma'am,

    We are currently looking for a Customer Relationship Executive for a reputed and female-oriented manufacturing company of Rajkot. Please find the details below:

    1. Designation: Customer Relationship Executive 

    2. Experience: Minimum 2 years 

    3. Job description: 

    • Develop and manage strong, long-term relationships with key customers and accounts.
    • Act as the main point of contact for resolving escalated customer issues or concerns.
    • Supervise the customer support team to ensure timely communication and effective service delivery.
    • Analyze customer feedback and service trends to suggest improvements and strategies.
    • Coordinate with sales, operations, and product teams to ensure seamless customer experiences.
    • Monitor key account performance and conduct regular business reviews with clients.
    • Maintain accurate customer data and communication records in CRM systems.
    • Drive customer loyalty, up selling, and repeat business through trust and consistent service.
    • To generate reorders from the existing clients. 

    4. Gender: Female 

    5. Work timings: 9 AM to 6 PM

    6. Day off: Sunday

    7. Facility: Bus facility is given by the company 

    8. Location: Metoda

    Interested candidates, kindly call on hidden_mobile or share your resume on hidden_email

Employement Category:

Employement Type: Full time
Industry: Manufacturing
Role Category: Customer Service (Domestic)
Functional Area: Not Specified
Role/Responsibilies: Customer Relationship Executive

Contact Details:

Company: Miracle Consultancy
Location(s): Rajkot

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Keyskills:   client service customer care customer relationship client support client coordination customer support customer service customer representative

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₹ 1 to 6 Yr

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Miracle Consultancy

 Miracle Consultancy.