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Senior Manager, IT Application Development @ Convergeone India

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 Senior Manager, IT Application Development

Job Description

The Senior Manager , IT Application Development ( Sr. Manager , IT App Dev ) is a senior role reporting into the Director o f IT . Sr. Manager , IT App Dev drives , and provides work direction to Software Developers , in design ing and build ing Frontend (UX/UI), Backend ( server-side Integration/Processing) , Automation (bots and Intelligent Virtual Assistants), Data Services , and/or Integration Platform as a Service ConvergeOne (C1) soft ware . Sr. Manager , IT App Dev identifies/confirms and prioritizes requirements, drives the technical design, and manages a team of C1 developers and contractors in the coding and Continuous I ntegration/Continuous Delivery (CI/CD) of C1 software. Sr. Manager , IT App Dev will in some cases undertake coding of complex services and will lead development sprints and daily standup meetings.
 
Required Qualifications
  • Minimum BSEE/CS or equivalent mix of education and experience
  • 1 5 + Years Experience and In-Depth Knowledge with Telephony and Customer Experience Management (CX) technologies and Application Development
  • 10+ Years Experience and In-Depth Knowledge of Lean/Agil e Development Methodologies, and PLM
  • Ability to lead a diverse group of developers and contractors using current/next generation methodologies, programming languages, architectures, etc.
  • Hands-on knowledge of current generation programming languages such as Node.js, Angular JS, Python, Full-stack Java, and services such as GitHub
  • Hands-on experience with RESTful APIs and other APIs for integrating C1 products with multiple vendors platforms
  • Ability to design, develop, test, and troubleshoot the solution for proof s of concepts on latest technologies.
Desired /Preferred Qualifications
  • Hands-on experience with development languages
  • Deep technical understanding of Application Programming Inte rfaces , enterprise application software
  • T echnical understanding of building platforms based on a microservices architecture and deployment methods such as Kubernetes
  • Experience with Big Data analytics platforms
Essential Functions
  • D esign s and develop s software incorporating leading-edge concepts for C1 software products of new f eatures for assigned IT CORE products per the product roadmap(s) and continuous requirements definition
  • Design s and develop s custom features for IT CORE products
  • Wor k s with other C1 IT teams , implementation c utover and support for new IT CORE products, features, and customizations
  • P rovide Tier 2/ 3/4 Day2 services including troubleshooting, diagnosis, and bug fixes for assigned IT CORE software products
  • Manage s /provide s work direction for the software development team including Software Developers, Senior Software Developers, c ontractors, and others carrying out tasks associated with the above Essential Functions building, testing and cutting-over new products, features, and customizations for the assigned IT CORE products
  • Assemble s requirements for new features for the product roadmap for assigned IT CORE products where t hese requirements come from a variety of sources including customers, C1 sales, industry/competitive trends and internal ideation
  • Update s and maintain s IT CORE product technical documentation and code repositories
  • P articipate s in the support of the presales process for assigned IT CORE products
Additional Specific Duties and Responsibilities
  • Stay s current on evolving programming languages and development methodologies
  • Evaluate s and s cope s application development initiatives
  • Provide s technical guidance and input for assigned IT CORE products
Additional Information
C1 BENEFITS 401(k) Plan (35% employer match per dollar up to 10% employee contribution)
Medical Coverage (3 platforms: UnitedHealthcare, Reference Based Pricing includes comprehensive member advocacy; and Kaiser)
HSA with + Employer Contribution
In-vitro Fertility (treatment coverage)
Dental
Vision (2 plans: 12-month and 24-month frames allowance)
FSA Plans (Healthcare, Dependent care and Limited Purpose)
Pre-tax Commuter Plans
Employer-paid Life Insurance
Employer-paid Short + Term Disability
Long Term Disability (2 plans: Employer-paid and Self-paid with non-taxable claim payments)
Paid Parental Leave (4 weeks at 100%)
Employee Assistance Plan
Voluntary Life Insurance
Legal/ID Theft Plans
TeleHealth Options
Wellness via Omada Health (healthy living solution)
Travel Assistance
Business Travel Accident Coverage
Employer-paid Pet Telehealth
Accident Insurance
Critical Illness Insurance
Hospital Indemnity Insurance
Volunteer Time Off

Job Classification

Industry: Telecom / ISP
Functional Area / Department: Engineering - Software & QA
Role Category: Software Development
Role: Technical Architect
Employement Type: Full time

Contact Details:

Company: Convergeone India
Location(s): Hyderabad

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Keyskills:   Automation PDF Coding Programming Healthcare Wellness Application development HTTP Python Technical documentation

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