Applications System Admin
- Convergeone India
- 3 - 6 years
- Hyderabad
- 2 months ago
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Job Description
Maintain and support the organization s critical business applications through best practices, under the direction and technical oversight of the Senior Applications System Administrator. The Applications System Administrator will be responsible for configuration, issue resolution, and day-to-day administration of one or several applications including ConnectWise, Microsoft CRM, and Ivanti in addition to other existing or future applications as needed.
Required Qualifications
- Bachelors degree in IT or related field is preferred, Associates degree is required
- Prior experience of application system administration strongly preferred
- Working knowledge of one or more of the following applications (preferred) or other comparable applications: Connectwise (PSA), Microsoft CRM (CRM), Ivanti (ITSM)
- Working knowledge of how the applications are used by business groups
- Proficient in Microsoft Office is required
- Excellent verbal and written communications skills are a must
Essential Functions
- Works under the direction and technical oversight of a Senior Application Administrator to administer software applications including setup and configuration of new application functionality and users
- Works with the Applications Support Team to troubleshoot and resolve application issues for business users
- Performs routine maintenance practices related to application/system administration
- Follows defined SDLC and change management process as applicable to application configuration activity
- Collaborates as part of cross-functional teams with other IT team members following the Agile Scrum methodology
- Contributes to test definition and testing of new functionality including regression testing
- Estimates and completes work in accordance with project timelines and milestones using appropriate tools
C1 BENEFITS 401(k) Plan (35% employer match per dollar up to 10% employee contribution)
Medical Coverage (3 platforms: UnitedHealthcare, Reference Based Pricing includes comprehensive member advocacy; and Kaiser)
HSA with + Employer Contribution
In-vitro Fertility (treatment coverage)
Dental
Vision (2 plans: 12-month and 24-month frames allowance)
FSA Plans (Healthcare, Dependent care and Limited Purpose)
Pre-tax Commuter Plans
Employer-paid Life Insurance
Employer-paid Short + Term Disability
Long Term Disability (2 plans: Employer-paid and Self-paid with non-taxable claim payments)
Medical Coverage (3 platforms: UnitedHealthcare, Reference Based Pricing includes comprehensive member advocacy; and Kaiser)
HSA with + Employer Contribution
In-vitro Fertility (treatment coverage)
Dental
Vision (2 plans: 12-month and 24-month frames allowance)
FSA Plans (Healthcare, Dependent care and Limited Purpose)
Pre-tax Commuter Plans
Employer-paid Life Insurance
Employer-paid Short + Term Disability
Long Term Disability (2 plans: Employer-paid and Self-paid with non-taxable claim payments)
Paid Parental Leave (4 weeks at 100%)
Employee Assistance Plan
Voluntary Life Insurance
Legal/ID Theft Plans
TeleHealth Options
Wellness via Omada Health (healthy living solution)
Travel Assistance
Business Travel Accident Coverage
Employer-paid Pet Telehealth
Accident Insurance
Critical Illness Insurance
Hospital Indemnity Insurance
Volunteer Time Off
Employee Assistance Plan
Voluntary Life Insurance
Legal/ID Theft Plans
TeleHealth Options
Wellness via Omada Health (healthy living solution)
Travel Assistance
Business Travel Accident Coverage
Employer-paid Pet Telehealth
Accident Insurance
Critical Illness Insurance
Hospital Indemnity Insurance
Volunteer Time Off
On Demand Pay (Daily Pay)
Job Classification
Industry: Telecom / ISPFunctional Area / Department: Engineering - Software & QARole Category: DBA / Data warehousingRole: Database AdministratorEmployement Type: Full timeContact Details:
Company: Convergeone IndiaLocation(s): Hyderabad+ View Contact
Keyskills: Change management PDF Healthcare Issue resolution Wellness HTTP Application development SDLC CRM System administration
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