Senior Transition Manager
- Orange Business
- 15 - 20 years
- Noida, Gurugram
- 3 months ago
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Job Description
Digital - Senior Program Manager Transition
Orange Business - Digital
(Orange restricted)
Context and challenges
In a world of business services that is constantly evolving at an ever-faster pace, Orange Business is fully committed to answer the needs of our customers with a combined and unique positioning on the market, providing IT services expertise in conjunction with connectivity services
Faced with heightened competition from new entrants, Orange Business has launched its Lead the Future plan in 2023 to move towards greater flexibility and agility, and quickly adapt to changes in the environment, whether technological, regulatory, geopolitical or competitive
To accelerate our growth and competitiveness, we have launched a series of transformation projects which require us to adapt our operating models
Job scope
Within Orange Business, the mission of the Chief Technology and Information Office (CTIO) is to be a trusted technology business partner, delivering outstanding digital experiences to our customers, partners and employees To do so we are in the process of reimagining our IT to better serve the Business We need to leave behind our IT complexity by simplifying and modernizing our existing IT stack as well as delivering a brand-new IT platform so that we can launch our next generation of products
CTIO is an entity of around 1800 people mostly located in France, Morocco, Egypt and India
As the Senior Program Manager Transition , you will ensure a smooth transfer of IT scopes from incumbent system integrators to new ones as an outcome of the RFP (and others later on), minimizing disruption and maximizing the value delivered by these new SI
Key missions : transition planning, stakeholder engagement, risk management, knowledge transfer between SIs, transition KPIs monitoring, continuous improvement post transition Stake is high from a business impact / QoS as well as team overload points of view
Main responsibilities
- Successful transition between suppliers, across suppliers and across locations Many to Many(Supplier, location) kind of contracts
- Expertise in Transition Management, sensitive to engagement and transition needs , Proactive risk management and anticipate pitfalls and take corrective action
- Ability to lead and work under pressure, keep cool and manage expectations on both sides
- Unbiased approach to problem solving and supplier management
- Transition Management Coordinates reversibility activities across teams and ensures alignment of domain-level transition plans with overall strategy Monitors KPIs, validates key milestones, and resolves operational blockers Validates transition deliverables Critical for coordinating across teams and resolving operational blockers
- Work closely with Program Management lead, Vendors Supplier Leads across multiple suppliers, Contract Manager, Access Managers DA , Security and Sourcing Teams
- Work closely with the respective domain transition Managers who have Clear accountabilities with IT domains leading the transformation on their respective perimeters, Clear interlocks with our partner(s)
- Ensure smooth transition and governance kits , governance mechanisms, reporting on progress and risks , cost and budget controls as appropriate
Profile
Experience Range - 15+ Years
Ability to Navigate the Organization, Telco background, Orange Business experience a bonus
Experience and exposure to Transformation, Transitions, Contract Management, Vendor, supplier Management
Foster a culture of continuous Improvement
Exposure to PPM tools, reporting tools etc
Big Picture, connect the dots
Self-Starter, Ability to deliver with minimal supervision
Skills
Sensitive to Leadership asks, demands, and information
Results-oriented, action-oriented
Good Communication Skills
Ability to work in a fast-paced and dynamic environment, managing multiple priorities and deadlines
Metric and Number driven
Ability to handle pressure and works towards stringent timelines
Additional information
tbc
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Project & Program ManagementRole Category: Other Program / Project ManagementRole: Project ManagerEmployement Type: Full timeContact Details:
Company: Orange BusinessLocation(s): Noida, Gurugram+ View Contact
Keyskills: IT services Business services Contract management Transition management Risk management Continuous improvement RFP Operations Monitoring Reporting tools
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Orange Business
Orange Business Services is a global IT and communications services provider, with services in 220 countries. We help companies collaborate more effectively, operate more efficiently and engage better with their customers, connecting their people, sites and machines securely and reliably.
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