Healthcare Executive- Pharmacist
- 1mg
- 0 - 2 years
- Hyderabad
- 21 days ago
- Email to a friend
- Report this job
Job Description
Key Responsibilities:
Financial Performance and Sales
- Achieve daily sales, private label, BigBasket, generics, and high-margin category targets.
- Drive diagnostics target achievement.
- Execute prescription reminder calls and follow up on dormant/lapsed users and high-value users.
- Review the commitment register and ensure timely customer deliveries.
Omnichannel Order Management
- Ensure 0% pushback on all omnichannel orders.
- Maintain 100% TAT compliance in processing omnichannel orders.
Customer Service and Experience
- Greet all customers with folded hands.
- Understand and fulfill customer requirements both in-store and via calls/WhatsApp (response within 15-20 mins).
- Build healthy relationships through professional service and behavior.
- Home deliveries as per the business and customer service protocols, based on business requirements.
Inventory Management and Accuracy
- Inward inventory daily with 100% accuracy.
- Ensure correct putaway as per SKU-location mapping.
- Conduct daily pullouts of expired, near-expiry, and non-moving items.
- Enter all bounced items into the system.
- Conduct daily physical SKU audits.
Compliance and Banking
- Maintain duplicate invoices and cold chain temperature records as per SOP.
- Regularize manual bills in the system.
- Manage sales returns with email approvals.
- Prepare DSR and cash ledger during shift handover; validate during takeover.
- Respond to all emails received at the store pharmacy preferably in the same shift.
Store Hygiene & Visual Merchandising
- Maintain store cleanliness via housekeeping staff.
- Clean racks and shelves daily and arrange items per VM SOP.
- Place appropriate discount tags and ensure monetized brands are correctly displayed.
Marketing and Promotional Activities
- Set up in-store marketing collaterals and standees as per guidelines.
- Actively participate in camps and door-to-door activities.
- Inform customers about ongoing offers, home delivery, and diagnostics services.
What We Are Looking For:
- Bachelor's degree or Diploma in Pharmacy with 1-3 years of experience.
- Valid State Pharmacy Council registration.
- Strong customer service and communication skills.
- Proficiency in computers and pharmacy software.
- High attention to detail, multi-tasking ability, and ethical conduct.
Job Classification
Industry: RetailFunctional Area / Department: Healthcare & Life SciencesRole Category: Healthcare & Life Sciences - OtherRole: Healthcare & Life Sciences - OtherEmployement Type: Full timeContact Details:
Company: 1mgLocation(s): Hyderabad
Keyskills: pharmacist sales Pharma Selling Customer Relationship Retail Pharmacy
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