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Customer Service Executive - Domestic Voice Process @ Policybazaar

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 Customer Service Executive - Domestic Voice Process

Job Description

What would be the roles and responsibilities


  • Providing complete information about the product to the customer.
  • Solving all product or service related issues of the customers.
  • Preparing the Customer Service Guidelines
  • Keeping a Record of the Customers
  • Giving the right pitch to the potential customers, so they end up buying the product

or availing the services.

  • Keeping a proper record of the customers.
  • Maintaining and updating the information of the customers regularly.
  • Providing the best possible solution to the queries of the customers.
  • Making products and services reports by collecting and analysing the information

provided by the customers.


What we are looking for in a candidate

  • Should be Confident & Dynamic.
  • Should have a bent towards Sales.
  • Excellent interpersonal and listening skills
  • Good persuasion skill.
  • Should be efficient in converting customer interest into sales.
  • Good negotiation skills.
  • Team Player
  • Quick learner, creative and achiever.
  • Passionate about work output

Desired Skills and Experience-

  • SSC or higher education.
  • Fresher or Experience
  • Ability to communicate effectively Hindi & English language.
  • Basic computer skills.

What do we offer?

  • Amazing work culture.
  • Complete Day shift.
  • 6 Day working
  • 1 Roster off
  • Unlimited Incentives
  • Good opportunity for career progression.
  • GMC- Group medical coverage
  • Gratuity is paid as per applicable law which is over and above total offered CTC.

Contact Details :- Neetu Mehta // 7042547*** // ne*******a@po*********r.com


Job Classification

Industry: Insurance
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Freshers

Contact Details:

Company: Policybazaar
Location(s): Noida, Gurugram

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Keyskills:   Voice Process Blended Process Communication Skills Inbound Voice Process Customer Support Bpo Voice Sympathy Problem Solving Empathy Interpersonal Skills International Voice Process

 Fraud Alert to job seekers!

₹ 2.5-4 Lacs P.A

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Policybazaar

Company DetailsPolicybazaar.com