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Sr Specialist System Engineering @ ATT Communication

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 Sr Specialist System Engineering

Job Description

Roles and Responsibilities:
Support (40%):
  • Production Support : Provide production support for mission-critical applications, ensuring high performance and availability.
  • Root Cause Analysis : Conduct root cause analysis for network, application, infrastructure, and service issues, documenting findings for future prevention.
  • Application Support : Provide day-to-day operations support for mission-critical applications, including fault management, access management, performance monitoring, capacity planning, and network monitoring.
  • Monitoring and Tickets : Monitor systems and analyze tickets using standard monitoring tools, ensuring timely resolution and maintaining system health.
Infrastructure (60%):
  • Infrastructure Management : Build, manage, and maintain deployment, monitoring, and operations tools.
  • Maintenance and Patching : Support infrastructure and software maintenance, including patching and remediating vulnerabilities.
  • Cloud Infrastructure Support : Serve as an escalation point for T2-T3 cloud infrastructure support.
  • Azure Management : Deploy and manage Azure resources and handle security vulnerabilities, manage secrets and certificates using Azure Key Vault, and set up private endpoints and routing tables.
  • Docker and Git : Manage Docker processes (build, push to repository) and maintain Git repositories.
  • Operating Systems Management : Administer Linux and Windows systems, including file permissions, filesystem management, performance tuning, user administration, and troubleshooting.
  • Automation and CI/CD : Utilize tools like Ansible, Jenkins, and GitHub for automation and CI/CD pipeline setup.
Mandatory Skills:
  • Experience : At least 4+ years of experience as a DevOps Engineer or in a similar role.
  • Containerization : Demonstrable experience with Docker and Kubernetes.
  • CI/CD Tools : Experience with CI/CD tools (e.g., Jenkins, GitHub Actions).
  • Monitoring Tools : Experience with monitoring and analyzing tickets using standard monitoring tools.
  • Azure Skills : Proficiency in deploying and managing Azure resources.
  • Scripting : Basic programming and scripting skills (preferably Python, Bash, Shell).
  • Communication : Excellent communication, problem-solving, and organizational skills.
Good to Have Skills:
  • Microservices : Experience in the development and deployment of microservices.
  • DevOps Tools : Proficiency in tools like Ansible, Chef ,sTerraform, Jenkins, Splunk, ELK, Grafana, Nagios.
  • Linux Administration : Experience with Linux administration (RHEL/CentOS/Ubuntu/Rocky).
  • Web Servers : Knowledge of web servers like NGINX.
  • Source Control : Experience with Git and related workflows.
Qualifications:
  • Education : Bachelor s degree in computer science, Information Technology, or a related field.
  • Experience : 4+ years of experience in production support and DevOps roles.
Additional Information:
  • Interpersonal Skills : Strong interpersonal communication skills (listening, speaking, writing) and the ability to work well in a diverse, team-focused environment with developers, product managers, and other stakeholders.
  • Learning : Ability to gain deep knowledge of complex applications and provide recommendations for best practices and deployment strategies.

Job Classification

Industry: Telecom / ISP
Functional Area / Department: Engineering - Software & QA
Role Category: DevOps
Role: DevOps Consultant / Architect
Employement Type: Full time

Contact Details:

Company: ATT Communication
Location(s): Hyderabad

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Keyskills:   Computer science Performance tuning Automation Application support Production support Infrastructure management Windows Troubleshooting Information technology Python

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ATT Communication

ATT Inc. (originally the American Telephone and Telegraph Company) is an American multinational telecommunications. It is the worlds largest telecommunications company and the largest provider of mobile telephone services in the U.S.